Who owns the Performance Gap?

Thu Jun 04 2026 at 09:00 am to 06:00 pm UTC+01:00

CIBSE | London

CIBSE
Publisher/HostCIBSE
Who owns the Performance Gap?
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Join us at CIBSE HQ or online to discuss Who Owns the Performance Gap between Design Intent and Operational Reality.
About this Event

Tickets prices:

£5 for members

£10 for non-members

Free if joining online


Topics (see agenda below for more info)

Session 1 - How the Performance Gap is Affected by Modelling and Software at Design Stage

Session 2 - How the Performance Gap is affected by Overheating, Natural Ventilation and Passive Cooling

Session 3 - How the Performance Gap is Affected by Oversizing/Undersizing Equipment

Session 4 - How the Performance Gap is Affected by Heat Network Design

Session 5 - How the Performance Gap is Affected by Controls and Metering

Session 6 - How the Performance Gap is Affected by Energy Performance and POE

Session 7 - Owning the Performance Gap


Who Owns the Performance Gap?

The gap between predicted and actual building performance is one of the most persistent -and costly - challenges facing the built environment. Despite increasingly sophisticated standards, tools and technologies, many projects still underperform once occupied. But why does this happen, and where does responsibility truly lie?

Who Owns the Performance Gap? is a full‑day conference bringing together designers, engineers, contractors, operators, policymakers and researchers from all across the industry to explore how decisions made across the project lifecycle contribute to performance shortfalls - or deliver better outcomes.

The conference will examine the impact of modelling assumptions and software choices at design stage, the growing risks of overheating, and the real‑world performance of natural ventilation and passive cooling strategies. It will also address the consequences of over‑ and under‑sizing plant and equipment, the role of heat network design, and how controls, commissioning and metering can either enable or undermine operational efficiency. The day concludes with a focus on energy performance measurement and post‑occupancy evaluation (POE), asking how feedback loops can drive accountability and continuous improvement.

By cutting across disciplines and stages, we aim to move beyond problems, clarify ownership, and identify practical actions to close the performance gap -for good.


CIBSE Event Behavioural Policy

CIBSE wants all attendees to feel welcome and included at our events. We ask attendees to keep in mind that they are within a professional environment when at CIBSE events and they are expected to always demonstrate professional behaviour modelling high standards of ethical conduct, honesty and integrity to protect the reputation and standing of CIBSE. CIBSE will not tolerate or allow any discriminatory or disrespectful behaviours by any person during CIBSE events, including bullying, harassment or sexist, racist, or exclusionary comments or jokes at our events. Where alcohol is provided, attendees are expected to know their limits and drink responsibly. The provision of alcohol should not be taken as an endorsement by CIBSE for attendees to drink excessively nor for any resulting improper conduct or activity.

By registering for this event, you agree to abide by the CIBSE Event Behavioural Policy 13.09.24.pdf

CIBSE Privacy Notice

The Chartered Institution of Building Services Engineers ('CIBSE') is committed to protecting your privacy, and takes its responsibilities regarding the security of members' and customers' information very seriously. For the purpose of registering you for this event and providing you with further information in relation to this event we will process your personal data within our customer database. On the basis of legitimate interest we may use your data to inform you of similar events in the future and to promote services, activities and commercial objectives that are designed to support the science, art and practice of building services engineering . For more information about how we process any personal information that we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy please view our privacy notice.


Intro

🕑: 09:30 AM - 09:35 AM
Welcome and housekeeping (fire exits, etc.)
Host: Ellen Salazar
🕑: 09:35 AM - 10:00 AM
Keynote: Historical perspective, vision for the future
Host: Bill Bordass, Usable Buildings Trust
Session 1

🕑: 10:00 AM - 10:10 AM
Predictive Modelling/Certification
Host: Will South
🕑: 10:10 AM - 10:20 AM
NABERS, IDR assessors
Host: Hugh Gordon, Hilson Moran
🕑: 10:20 AM - 10:30 AM
Weather files - increased resolution from EU satellite.
Host: John Mardaljevic, Daylight Experts
🕑: 10:30 AM - 10:40 AM
CFD and DTM integration to reduce the performance gap
Host: Ian Highton, EDSL
🕑: 10:40 AM - 10:50 AM
IES case study highlighting the performance gap (TBD)
Host: Richard Tibenham, IES
🕑: 10:50 AM - 11:00 AM
Case study/experience modelling the performance gap
Host: Nishesh Jain, Design-Builder
Session 2

🕑: 11:00 AM
AM10, aerodynamic performance of windows Statistical Effective Area Model (SEA
Host: Chris Iddon, University of Nottingham
🕑: 11:15 AM - 11:30 AM
Ceiling fans
Host: Chris Twinn, Twinn Sustainability Innovation
🕑: 11:30 AM - 11:45 AM
Performance gap (topic TBD)
Host: Esam Elsarrag, Hoare Lea
🕑: 11:45 AM - 11:55 AM
Q&A Panel
🕑: 12:00 PM - 12:55 PM
LUNCH
Session 3

🕑: 01:00 PM - 01:10 PM
Oversizing! Downsizing equipment, D&B (heating, HIUs)
Host: Paul Mickleburgh, Hamworthy
🕑: 01:10 PM - 01:20 PM
Variables that contribute to (over) sizing
Host: Khizar Moti, Arup

Info: Arup paper on oversizing active research project investigating all the variables that contribute to (over) sizing and if/how they could be revised in response to actual performance feedback.


🕑: 01:20 PM - 01:30 PM
Undersizing AHUs
Host: Jon Belfield, InTandem

Info: Undersizing AHUs, under-supply of air, 50HZ becomes 60HZ to boost fan speed, increased energy use and shortened fan life


🕑: 01:30 PM - 01:55 PM
Panel Discussion
Host: Paul Mickleburgh
Session 4

🕑: 02:00 PM - 02:10 PM
Heat Network Technical Standard
Host: Charlie Davies, Fair Heat

Info: He will discuss the Heat Network Technical Standard, with a focus on the importance of addressing key design considerations at the early RIBA stages. This could include pressurisation calculations, resilience strategies, water quality management, and designing for long-term maintainability and operational performance.


🕑: 02:10 PM - 02:20 PM
How actual results align with initial modelling and expectations
Host: Nina Dungworth, Fair Heat

Info: Nina has delivered numerous energy retrofit projects and can present detailed, data-led case studies comparing pre-works performance, design targets, and post-implementation outcomes. Her session could focus on measured performance, lessons learned, and how actual results align with initial modelling and expectations.


🕑: 02:20 PM - 02:30 PM
Topic TBC
Host: TBC
🕑: 02:30 PM - 02:55 PM
Panel Discussion
Host: Charlie Davies
🕑: 03:00 PM - 03:25 PM
AFTERNOON BREAK
Session 5

🕑: 03:30 PM - 03:40 PM
BMS, BCIA, supply chain, how do we define performance?
Host: Jon Belfield et al
🕑: 03:40 PM - 03:50 PM
Unlock legacy 'smart' equipment
🕑: 03:50 PM - 04:00 PM
Anonymous case studies from BMS recommissioning
Host: Barrie Daniel, Arup
🕑: 04:00 PM - 04:25 PM
Panel - Q&A
Host: Jon Belfield
Session 6

🕑: 04:30 PM - 04:40 PM
UK building energy performance
Host: TBC
🕑: 04:40 PM - 04:50 PM
Energy certification compliance
Host: Emeka Efe Osaji, University of Hertfordshire
🕑: 04:50 PM - 05:00 PM
Digital twin/simulation v actual data (education/hospital)
Host: Hua Zhong, London South Bank University
🕑: 05:00 PM - 05:10 PM
BUS surveys
Host: Tom Randall, Arup
🕑: 05:10 PM - 05:20 PM
Gap in electrical demand (design estimate v actual use)
🕑: 05:20 PM - 05:30 PM
Q&A
Session 7

🕑: 05:30 PM - 06:00 PM
Owning the Performance Gap
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Event Venue & Nearby Stays

CIBSE, 91-94 Saffron Hill, London, United Kingdom

Tickets

GBP 0.00 to GBP 10.00

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