About this Event
Bring your team and save
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount
About This Course
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
Course Overview
In today’s fast-paced professional world, stress and frustration can easily turn into anger — impacting communication, relationships, and productivity. This 1 Day interactive course helps participants identify anger triggers, understand emotional patterns, and apply proven tools to regain composure and maintain professionalism in challenging situations.
You’ll explore practical methods to express emotions constructively, improve emotional awareness, and build self-regulation habits that promote healthier interactions at work and beyond. By mastering these skills, you can handle pressure gracefully and contribute to a calmer, more positive work culture.
Learning Objectives
By the end of this course, you will be able to:
• Identify your personal anger triggers and patterns
• Apply techniques to calm down before reacting
• Communicate assertively during emotionally charged situations
• Manage stress and frustration in professional settings
• Strengthen emotional intelligence and self-control
• Develop a personalized anger management plan
Target Audience
• Professionals working in high-pressure or client-facing roles
• Team leaders and managers managing workplace conflict
• Individuals seeking emotional balance and calm communication
• HR and support staff handling challenging interactions
• Anyone wanting to respond thoughtfully rather than react impulsively
Why Choose This Course?
Uncontrolled anger can strain relationships, reduce focus, and harm workplace culture. This program empowers professionals to transform frustration into clarity — learning practical strategies to manage emotions and respond calmly under pressure.
Looking to create a more emotionally intelligent workplace?
In-house sessions are available to help organizations strengthen team dynamics, reduce conflict, and promote respectful communication. These tailored sessions can also include anger response assessments to identify group patterns and build team-wide awareness.
📧 Contact us today to schedule a customized in-house session: [email protected]
Agenda
Module 1: Understanding Anger & Its Triggers
Info: • Defining anger and emotional reactions
• Identifying personal and situational triggers
• Differentiating healthy vs. unhealthy anger
• Icebreaker Activity
Module 2: The Psychology of Emotional Control
Info: • Understanding the stress–anger cycle
• The impact of thoughts on emotional intensity
• Techniques for emotional regulation
• Exercise
Module 3: Communication During Conflict
Info: • Assertive vs. aggressive communication styles
• Listening techniques to de-escalate tension
• Choosing calm, respectful responses
• Conflict Role Play
Module 4: Managing Anger in the Workplace
Info: • Recognizing early signs of frustration
• Techniques for maintaining composure in meetings
• Strategies for handling criticism or disagreement
• Case Study Simulation
Module 5: Relaxation & Self-Regulation Techniques
Info: • Breathing, mindfulness, and grounding methods
• Managing stress before it turns into anger
• Building emotional resilience for long-term control
• Activity
Module 6: Building Emotional Intelligence
Info: • Recognizing and managing your emotions
• Empathy as a tool for better relationships
• Reframing negative thoughts into productive actions
• Exercise
Module 7: Creating a Personal Anger Management Plan
Info: • Setting realistic behavioral goals
• Practicing response vs. reaction
• Commitment to positive change
• Action Planning Session
Event Venue & Nearby Stays
For more information on venue address, reach out to "[email protected]", Ph No: +1 469 666 9332, Birmingham, United Kingdom
GBP 581.41 to GBP 753.67
