An introduction to the fundamentals of Lean process improvement, continuous improvement and innovation for government and knowledge workers.
About this Event

This course is an essential starting point if you want to learn about Lean, if you are struggling to overcome a backlog of work or are feeling overwhelmed and want to do something about it.

The Lean White Belt certificate workshop is targeted to:

Leaders who wish to learn more about Lean to decide whether to implement in their organization
Teams and individuals who want to use Lean thinking to improve their own work
Individuals who have recently joined an organization undergoing Lean improvement(s) who need to get up to speed on Lean basics

The learning objectives of this workshop include:

Develop an understanding of what Lean is and how it applies to knowledge work
Learn basic Lean tools and techniques to remove non-value added work and reduce frustration

Topics covered include:

Lean principles
Lean as it applies to knowledge work
Value stream mapping
How to identify and eliminate interruptions to flow and waste (the 8 Lean Wastes)
The impact of variation and overwhelm and what to do about them
Lean tools and techniques including visual management, huddle meetings and more
Using the Plan-Do-Check-Adjust cycle to conduct experiments to learn and improve
Practical ways to make Lean, continuous improvement and innovation a normal part of the work
The people side of Lean
How to build support for a Lean transformation and how to get started