Finance Unlocked: Powering Hospitality Performance

We’re pleased to invite you to Finance Unlocked: Powering Hospitality Performance, a one‑day, invitation‑only forum designed for finance leaders across the hospitality sector.

Bringing together industry specialists, technology partners and peers, the event will explore how hospitality finance teams are responding to today’s challenges through USALI 12, cloud finance, analytics, AI, budgeting and forecasting, and system integration.

Through expert‑led sessions and real‑world case studies, the day will focus on how connected finance platforms and trusted data can improve visibility, control and decision‑making across hospitality organisations.

Info: Session focus:
• Why hospitality finance must evolve – Key pressures Hospitality Leaders face today
• The shift from back office to business partner – managing margins and labour
• What “performance” really means today – analytics, why they are so important

An overview of the key pressures facing hospitality finance leaders today — from margin control and staffing costs to evolving standards and increasing data complexity — and how finance teams are responding.

Info: Session focus:
• Invoice Processing
• Integration to the General Ledger
• Reporting, visibility, and fraud detection
• Improving control, visibility, and efficiency

A look at automating high volume invoice processing in hospitality environments, integrating accounts payable with finance systems and PMS to improve efficiency, control and visibility.

Info: Session focus:
• How automated payments and reconciliation reduce manual workload and operational risk
• The role of structured matching rules, automation, and fraud‑prevention features in modern finance teams
• Transforming SunSystems processes with advanced bank connectivity and real‑time visibility over cash

B4B Electronic Payments & Remittances and Bank Reconciliation work together to streamline two of SunSystems’ most critical finance functions—automated global payment processing and accurate daily cash management. B4B provides a secure, fully integrated link between SunSystems and your banks, reducing errors, centralising payment operations, and enhancing fraud prevention through encrypted transmission and multi‑tier approval workflows. Bank Reconciliation automates the import and matching of electronic bank statements using user‑defined criteria, detects duplicate statements, and accelerates month‑end close by automatically matching around 80% of transactions.

Info: Session focus:
• Before and after: what changed
• What worked, what didn’t
• Lessons you can apply immediately
A customer perspective on migrating SunSystems to the cloud — the rationale, lessons learned, and benefits realised for finance teams and wider operations.

Info: Session focus:
• Unifying asset, maintenance, and financial data for stronger capex planning and lifecycle management
• Utilising EAM and PA Streams to enhance visibility, operational intelligence, and automation
• Connecting finance, PMS, and operational systems to improve data quality, resilience, and real time reporting

This session explores how hospitality organisations can extend financial visibility far beyond the ledger by combining asset and maintenance data with modern integration and automation technologies. We’ll look at how linking EAM with finance improves capex control, lifecycle planning, and long term asset management, while PA Streams acts as the operational intelligence layer that connects finance, PMS, and other operational systems to deliver cleaner data, seamless automation, and real time insights. Together, these solutions modernise back office processes, reduce manual effort, strengthen data governance, and create a single, trusted platform for decision making.

Info: Session focus:
• The expectations of today’s operators – AI at their fingertips to handle the mundane
• How Infor is leveraging and deploying AI
• The changing landscape of AI and what it may look like in 6 months or a year – don’t get stuck in the past, or even stuck in today

Exploring Infor’s roadmap for hospitality finance and demonstrating practical, real world examples of how AI is being applied today within SunSystems and EPM to support forecasting, analysis, and decision making.

Info: Session focus:
• Turning data into actionable insight for hospitality leaders
• Benchmarking, performance trends, and forecasting
• Supporting USALI aligned reporting and decision making

How analytics and benchmarking can support USALI aligned reporting, forecasting, and performance insight — helping finance leaders move from hindsight to foresight.

Info: Session focus options
• How finance leaders drive change across the organisation
• Shifting mindset from control to collaboration
• Communicating insight with impact
• Developing high-confidence finance teams

Info: Session focus:
• Audience questions
• Linking USALI, analytics, AI, automation, and integration
• What “good” looks like for hospitality finance in practice

An open discussion on linking standards, systems, analytics and automation to create a more connected, insight driven hospitality finance function.

Info: Informal wrap up and final networking

Event Venue & Nearby Stays

The Langham, London, United Kingdom

Concerts, fests, parties, meetups - all the happenings, one place.

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