About this Event
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
About This Course
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom / In-Person Workshop
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate Provided
Refreshments: Lunch, tea/coffee, and snacks included
Course Overview
This workshop develops essential critical thinking skills required to evaluate information objectively, identify biases, and make logical, evidence-based decisions. Participants learn how to break down complex problems, assess facts, challenge assumptions, and reason more effectively in both personal and professional contexts.
The course uses real-life scenarios, guided exercises, case studies, and interactive discussions to strengthen analytical thinking, decision-making, and problem-solving abilities. By the end of the session, attendees will understand how to apply structured thinking methods that lead to clearer judgment and better outcomes.
Learning Objectives
• Understand core principles of critical thinking
• Recognize and reduce personal biases
• Strengthen logical reasoning and evidence evaluation
• Identify flawed assumptions and weak arguments
• Apply structured analysis to solve problems
• Make clearer, more rational decisions
• Use critical thinking techniques in real workplace situations
Target Audience
• Professionals in any role or industry
• Managers and team leaders
• Students and early-career professionals
• Customer service and operations teams
• HR, administration, and support staff
• Anyone wanting to improve decision-making and reasoning
Why Choose This Course?
This course improves your ability to think clearly, analyze information objectively, and make confident, evidence-based decisions—skills essential in modern workplaces. Participants gain practical tools that enhance judgment, reasoning, and communication. By strengthening clarity and logical thinking, professionals can avoid errors, reduce bias, and make smarter choices under pressure.
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Our Royalty Referral Program
Know a team or professional who could benefit from our workshops? Refer them and earn attractive royalties for every successful registration.
For royalty-related queries, contact [email protected]
Want to train your whole team together?
Organizations can request a customized in-house workshop to strengthen team-wide decision-making, problem-solving, and analytical thinking abilities across all departments. These tailored sessions encourage better collaboration, stronger decision frameworks, and more consistent problem-solving across teams.
📧 Contact us today to schedule a customized in-house session:
Agenda
Module 1: Foundations of Operational Excellence
Info: • Understand the principles and purpose of Operational Excellence.
• Identify core elements: quality, efficiency, consistency, and value.
• Explore the benefits of improvement-driven business cultures.
• Icebreaker Activity
Module 2: Process Mapping & Waste Identification
Info: • Map processes step-by-step to visualize workflows.
• Identify the 8 wastes (TIMWOODS) in operations.
• Evaluate gaps and inefficiencies in current systems.
• Activity
Module 3: Root Cause Analysis & Problem Solving
Info: • Use tools like 5 Whys and Fishbone Diagrams.
• Distinguish symptoms from root causes.
• Build structured problem-solving habits.
• Role Play
Module 4: Lean Tools for Operational Efficiency
Info: • Apply tools like 5S, Kaizen, and Standard Work.
• Improve flow, reduce delays, and optimize resources.
• Understand how lean supports continuous improvement.
• Case Study
Module 5: Performance Measurement & KPI Tracking
Info: • Identify relevant KPIs for operational performance.
• Monitor results using dashboards and metrics.
• Use data to guide decision-making and improvements.
• Simulation
Module 6: Building a Continuous Improvement Culture
Info: • Engage employees in improvement initiatives.
• Improve communication and ownership at all levels.
• Encourage innovation and team-driven solutions.
• Group Brainstorm Activity
Module 7: Implementing Sustainable Changes
Info: • Create practical action plans for process improvement.
• Set measurable goals for long-term impact.
• Develop follow-up mechanisms for sustained results.
• Action Plan Review
Event Venue & Nearby Stays
Regus - Chicago - 111 W. Jackson, 111 W. Jackson Suite 1700 Chicago Illinois 60604, Chicago, United States
USD 482.96 to USD 639.55
