About this Event
Group Discounts:
• Save 10% when registering 3 or more participants
• Save 15% when registering 10 or more participants
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
Course Overview
In today’s evolving workplace, effective coaching has become an essential leadership skill. This course enables you to build confidence in your coaching approach, strengthen communication, and inspire growth within your team. You’ll discover how to apply coaching conversations, active listening, and questioning techniques to help others achieve their goals. Through practical activities, you’ll learn how to make coaching a natural and empowering part of everyday work, turning performance discussions into meaningful development opportunities.
Learning Objectives
By the end of this course, you will:
- Understand the core principles and psychology of workplace coaching.
- Apply structured coaching models to real-life performance situations.
- Strengthen your ability to listen, question, and provide developmental feedback.
- Build stronger, more engaged, and self-reliant teams.
- Integrate coaching seamlessly into leadership and management roles.
- Overcome challenges and sustain a culture of continuous learning.
Target Audience
- Team Leaders and Supervisors
- Managers and Executives
- Human Resource Professionals
- Trainers and Learning & Development Specialists
- Anyone interested in improving their workplace coaching skills
Why is it Right Fit for You:
This course is ideal if you want to transform your leadership approach and unlock the potential of your team through coaching. You’ll gain hands-on techniques that make coaching conversations more natural, meaningful, and productive. Our expert trainers ensure every session is interactive, practical, and personalized to your challenges. You’ll walk away with a toolkit of proven frameworks and methods that can be applied immediately. Choosing this program means gaining access to experienced facilitators, real-world examples, and practical skill-building activities designed for sustained behavioral change.
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Would you like your entire team to master the art of coaching at work?
We offer customized in-house training designed to fit your organization’s unique needs. The course can be adapted to your team’s goals, industry context, and leadership challenges. Our facilitators collaborate with you to align learning objectives with your business priorities, ensuring that every participant gains skills that directly impact performance and team growth.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Understanding Coaching Fundamentals
Info: • Define what coaching is and what it isn’t
• Explore the role of a coach in professional development
• Recognize the impact of coaching on performance and engagement
• Activity
Module 2: The Coaching Mindset
Info: • Cultivate curiosity and empathy in communication
• Build trust and psychological safety
• Recognize barriers to effective coaching
• Activity
Module 3: The GROW Coaching Model
Info: • Learn each stage of the GROW framework
• Apply questioning techniques to guide progress
• Encourage ownership and accountability in others
• Activity
Module 4: Active Listening Skills
Info: • Understand the importance of focused listening
• Avoid common listening traps
• Apply reflective listening for deeper connection
• Activity
Module 5: Asking Powerful Questions
Info: • Formulate open-ended, thought-provoking questions
• Balance inquiry with advocacy
• Encourage self-discovery through dialogue
• Activity
Module 6: Coaching in Everyday Work
Info: • Identify coaching moments in daily tasks
• Integrate coaching into performance management
• Differentiate between mentoring, training, and coaching
• Activity
Module 7: Overcoming Coaching Challenges
Info: • Manage resistance during coaching sessions
• Address emotional or performance-related issues
• Maintain professionalism under pressure
• Activity
Module 8: Feedback and Continuous Improvement
Info: • Deliver constructive and motivational feedback
• Reinforce positive behavior and learning
• Evaluate progress using performance indicators
• Activity
Module 9: Coaching for Team Development
Info: • Use coaching to build team collaboration and trust
• Encourage peer coaching within departments
• Align coaching goals with organizational objectives
• Activity
Event Venue & Nearby Stays
Regus ON, Ottawa - Albert & Metcalfe, 116 Albert Street Suite 200 & 300, Ottawa, Canada
CAD 560.19 to CAD 724.76
