About this Event
Certificate: Course Completion Certificate
Duration: 1 Day
Course Delivery: Classroom/ On-site/In-house
Language: English
Credits: 8.
Course Overview
For most of our waking hours, we’re communicating—whether we realize it or not. From pitching ideas in a meeting to resolving conflicts with a colleague or even catching up with a friend, the way we communicate directly shapes how we're perceived and how successful we are in achieving our goals.
Communicate with Impact is a dynamic, hands-on workshop designed to transform the way you connect with others. You'll explore the psychology behind effective communication, uncover your personal style, and sharpen your ability to deliver clear, confident, and compelling messages—both spoken and unspoken. Whether you're leading a team, managing clients, or building relationships, this course equips you with practical strategies to elevate every interaction and make your message truly resonate.
Key Takeaways:
By the end of this workshop, participants will be able to:
● Identify their personal communication style and recognize areas for growth
● Differentiate between effective and ineffective communication in professional and personal settings
● Use behavior-based, clear, and specific language to avoid misunderstandings and reduce conflict
● Apply “I” statements to take ownership of their message and encourage open dialogue
● Ask powerful, purposeful questions to lead conversations and gain deeper insights
● Listen actively and empathetically to build trust and mutual understanding
● Decode and leverage non-verbal communication to enhance clarity and connection
● Build rapport quickly with colleagues, clients, and stakeholders
● Create a personalized communication action plan for continuous improvement
Target Audience:
This workshop is ideal for professionals at all levels who want to strengthen their communication skills and make a lasting impact in every interaction.
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If you are a company that is striving to do more with less, empowering internal leaders is your greatest ROI, then this is your sign to host effective leadership skills training for your internal team. This is not just a development initiative—it’s a strategic investment in the future of your organization. Reach out to us today to discuss and arrange a face-to-face in-house training for your team.
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Agenda
● Discover Your Communication DNA
Info: Uncover your unique style and the key traits of impactful communicators.
○ How well do you communicate?
○ What makes a great communicator?
○ Four basic principles of communication
● Speak to Inspire, Not to Impress
Info: Master the art of clear, behavior-focused, and engaging language.
○ Focus on behavior, not personality
○ Be specific
○ “I” messages and owning your language
●Ask with Purpose, Lead with Questions
Info: Harness the power of strategic questioning to drive clarity and connection.
○ Controlling a conversation
○ Different types of questions
○ The questioning funnel
● Listen Like a Leader
Info: Elevate your listening skills to build trust and create meaningful dialogue.
○ Evaluate your listening skills
○ Listening and empathy
○ Active listening
○ How to listen better
●Say It Without Words
Info: Use body language and rapport to reinforce your message and presence.
○ Importance of rapport
○ Matching non-verbal communication
○ Importance of body language
●Personal Action Plan
Event Venue & Nearby Stays
regus FL, West Palm Beach - Emerald View, 2054 Vista Parkway Suite 400, West Palm Beach, United States
USD 662.13 to USD 884.04
