About this Event
Torbay Hospitality Workshop
Join us in person for the Torbay Hospitality Workshop, an engaging and informative event designed for hospitality professionals at every stage of their journey. This is an excellent opportunity to connect with industry peers, gain practical insights, and develop skills that can make a real difference to your business.
Whether you’re an experienced operator or new to the sector, the workshop will offer valuable knowledge, fresh ideas, and actionable takeaways in a collaborative and interactive setting.
Meet the experts…
On the day, you’ll have direct access to a range of trusted professional firms, all available to offer advice, answer questions, and support hospitality businesses:
1. Business Agent: Charles Darrow
2. Mortgages & Finance: Philip Meek Mortgages
3. Legal: Kitson Boyce
4. Hospitality Consultant: Kelly Widley
5. Accounting: Accounting & General
6. English Riviera BID Company: Carolyn Custerson
7. Websites & Digital: SLIM Design
8. Booking Management: Stay Ca
Don’t miss this opportunity to learn, network, and be inspired alongside others from the local hospitality community — and leave with practical guidance you can put into action straight away
Agenda
🕑: 10:30 AM - 11:00 AM
Arrival Welcome & Introduction
🕑: 11:00 AM - 11:20 AM
Speaker 1 - Chief Executive Office English riviera BID Company
Host: Carolyn Custerson
Info: The English Riviera is the UK’s Premier Resort for so many reasons and has a great future. In this talk Carolyn Custerson Chief Executive of the English Riviera BID Company shares her experience alongside sharing recommendations for businesses going forwards.
🕑: 11:20 AM - 11:35 AM
Speaker 2 - Hospitality Consultant
Host: Kelly Widley
Info: Kelly Widley will be speaking on the growing importance of food and drink as a key driver for visitor choice and repeat visits to Torbay, alongside practical insights for local operators. Her session will explore current visitor trends, what different audiences are seeking from accommodation and experiences, and how high-quality, locally rooted food and drink can enhance reputation and increase visitor spend.
🕑: 11:35 AM - 11:50 AM
Speaker 3 - Hotel and Holiday- let booking agent
Host: Emma Barnett
Info: Emma will talk about leveraging OTA’s effectively, price sensitivity and strategy on rates along with ways to help reduce operational costs.
🕑: 11:50 AM - 12:15 PM
Panel Discussion
Info: This panel discussion brings together a panel of experienced professionals from across the hospitality and business sectors, offering practical insight and real-world perspectives drawn from working closely with hospitality operators.
James Sanders and Lyn Milligan of Charles Darrow, David Meek of Phil Meek Mortgages, Cheryl Baxter of Kitson & Boyce, and Alan Knight of Accounting & General will share their expertise, discussing the key challenges and emerging opportunities facing the hospitality industry today.
The session will cover financial management, strategic planning, and current industry trends, providing attendees with actionable guidance. Designed to be interactive, it will also offer the opportunity to ask questions and gain tailored advice directly from industry specialists.
🕑: 12:15 PM - 12:30 PM
Q&A
Info: A chance for the floor to ask questions to any of the days speakers, or panel. Questions sent in prior the event will also be passed to the relevant person for dicussion.
🕑: 12:30 PM - 01:30 AM
Lunch & Networking
Event Venue & Nearby Stays
Royal Torbay Yacht Club, 12 Beacon Hill, Torquay, United Kingdom
GBP 0.00








