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Modern communication happens at lightning speed — through phones, chat, video calls and emails — yet understanding between people is often lost.This in-person program empowers participants to reconnect meaningfully despite distraction overload. Using Active and Empathic Listening, enhanced by Neuro-Linguistic Programming (NLP) and Transactional Analysis (TA), this special program transforms how individuals perceive messages, manage emotions and respond constructively.
It addresses today’s critical pain points: short attention spans, multitasking minds, virtual fatigue and gender-based misinterpretations. Participants will learn how to handle VIP clients, executives and public officials with tact and professionalism — crucial for service-oriented and people-centric organizations.
Grounded in global best practices, this training builds both skill and heart — essential for leaders and employees in both the public and private sectors.
𝐂𝐎𝐔𝐑𝐒𝐄 𝐃𝐈𝐑𝐄𝐂𝐓𝐎𝐑 & 𝐌𝐀𝐒𝐓𝐄𝐑 𝐓𝐑𝐀𝐈𝐍𝐄𝐑:
𝗠𝗮𝗿𝗶𝗮 𝗟𝘂𝗶𝘀𝗮 𝗠𝗼𝗴𝘂𝗲𝗹, 𝗘𝗱.𝗗
She has trained and mentored thousands of administrative professionals, executives and leaders across sectors.
With her dynamic, results-driven style, she has designed and delivered specialized programs for top institutions, multinational corporations, government agencies and professional organizations — guiding individuals and executives in their professional growth toward becoming exceptional performers and respected leaders in their industries.
Her expertise spans talent development, professional image building, leadership and organizational development — including building a customer service culture.
Widely respected for her ability to blend real-world insights with engaging facilitation, she delivers high-impact learning experiences enriched with practical tools that participants can apply immediately for measurable results.
Her transformational programs empower professionals with the skills, confidence and strategic mindset to excel at the highest levels of performance and influence.
𝐓𝐑𝐀𝐈𝐍𝐈𝐍𝐆 𝐈𝐍𝐕𝐄𝐒𝐓𝐌𝐄𝐍𝐓 (inclusive of printed certificate of completion, meals and resource kit):
₱ 9,880 — for those registering and paying BEFORE February 4
₱ 10,880 — for those registering and paying AFTER February 4
This program is best taken with:
• 𝐇𝐨𝐰 𝐭𝐨 𝐁𝐮𝐢𝐥𝐝 𝐚𝐧 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧-𝐖𝐢𝐝𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐂𝐮𝐥𝐭𝐮𝐫𝐞
9:00AM | Tuesday, March 3, 2026
Viventis Career Center, G/F EDSA Shangri-La Hotel, Mandaluyong City, PH
Click HERE for FULL details:https://bit.ly/43vb272
Click HERE to REGISTER: https://bit.ly/4oIinc4
• 𝐌𝐚𝐬𝐭𝐞𝐫𝐜𝐥𝐚𝐬𝐬 𝐢𝐧 𝐂𝐫𝐢𝐭𝐢𝐜𝐚𝐥 𝐓𝐡𝐢𝐧𝐤𝐢𝐧𝐠, 𝐏𝐫𝐨𝐛𝐥𝐞𝐦 𝐒𝐨𝐥𝐯𝐢𝐧𝐠 & 𝐃𝐞𝐜𝐢𝐬𝐢𝐨𝐧 𝐌𝐚𝐤𝐢𝐧𝐠
8:15AM | A Four-session online training starting Thursday, May 14, 2026
Click HERE for FULL details: https://bit.ly/4qhZXz8
Click HERE to REGISTER: https://bit.ly/4pM7SVH
• 𝐌𝐚𝐬𝐭𝐞𝐫𝐜𝐥𝐚𝐬𝐬 𝐢𝐧 𝐂𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐒𝐭𝐚𝐟𝐟 𝐖𝐨𝐫𝐤
9:00AM | A Six-Session Online Training starting Tuesday, July 28, 2026
Click HERE for FULL details: https://bit.ly/4ptIROJ
Click HERE to REGISTER: https://bit.ly/4aMw3OO
CGBP is an accredited training provider of the Securities and Exchange Commission (SEC); Civil Service Commission (CSC); Governance Commission for GOCCs (GCG); Supreme Court for MCLE; Career Executive Service Board (CESB); BSP's Anti-Money Laundering Council (AMLC); Philippine Amusement and Gaming Corporation (PAGCOR); DILG through National Association of Local Resource Institutions and other regulatory agencies.
CGBP also offers in-house training and consulting for individuals and institutions. Visit www.cgbp.org.
Contact Person:
Aiza Cuenca
Senior Program Leader
Mobile: (+63 998) 510-3748
Landlines: (+63 2) 8556-8968 or 69
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Event Venue & Nearby Stays
Edsa Shangri-La, Manila, Pool Bar, Iris Tower, 1556 Mandaluyong, Philippines, Mandaluyong City
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