About this Event
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
For more information on venue address, reach out to "[email protected]"
About This Course
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks, and beverages will be provided during the session
Course Overview:
Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.
The Time Management workshop will cover strategies to help participants learn these crucial strategies. You will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We"ll cover all this and more during this workshop.
Learning Objectives:
After completing this course, the learners will be able to:
· Explore why time management issues arise
· Improve ability to plan and prioritize work
· The importance of setting clear goals
· Minimize wasted time and distractions in the workplace
· How to avoid being deflected from your priorities
· Self-motivation as a time management tool
· Dealing with unexpected events that steal time
· Tools and techniques for effective delegation
· How to say 'no' to some 'now' requests
Target Audience:
Anybody who is interested in Learning Time Management Skills
Why is it Right Fit for You?
This program is ideal if you want to take control of your workload instead of constantly reacting to urgent demands. It equips you with practical tools to prioritize effectively, eliminate distractions, manage crises, and delegate confidently. Whether you are managing multiple responsibilities, leading a team, or striving to improve personal productivity, this course provides structured strategies that can be applied immediately to achieve better focus, efficiency, and results.
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Can this Telephone Debt Collection training be customized for our organization?
Yes, we offer customized in-house Telephone Debt Collection programs tailored to your industry, compliance requirements, debtor profiles, and internal recovery processes. The training can incorporate your real call scenarios, scripts, and KPIs to ensure maximum relevance and measurable improvement in collection rates. Delivery format, duration, and focus areas can be aligned with your organizational goals and regulatory standards.
📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
Module One: Goal Setting
Info: ● The Three P"s
● S.M.A.R.T. Goals
● Prioritizing Your Goals
● Visualization
Module Two: Prioritizing Your Time
Info: ● The 80/20 Rule
● The Urgent Versus Important Matrix
● Assertiveness
Module Three: Planning Wisely
Info: ● Creating Your Productivity Journal
● Maximizing the Power of Your Productivity Journal
● The Glass Jar: Rocks, Pebbles, Sand, and Water
● Chunck, Block, and Tackle
● Ready, Fire, Aim!
Module Four: Tackling Procrastination
Info: ● Why We Procrastinate
● Nine Ways to Overcome Procrastination
● Eat That Frog!
Module Five: Crisis Management
Info: ● When the Storm Hits
● Creating a Plan
● Executing the Plan
● Lessons Learned
Module Six: Organizing Your Workspace
Info: ● Declutter
● Managing Workflow
● Dealing with Email
● Using Calendars
Module Seven: Delegating Made Easy
Info: ● When to Delegate
● To Whom Should You Delegate?
● How Should You Delegate
● Keeping Control
● The Importance of Full Acceptance
Module Eight: Setting a Ritual
Info: ● What is a Ritual?
● Ritualizing Sleep, Meals, Exercise
● Examples of Rituals
● Using Rituals to Maximize Time
Module Nine: Meeting Management
Info: ● Deciding if a Meeting is Necessary
● Using the PAT Approach
● Building the Agenda
● Keeping Things on Track
● Making Sure the Meeting Was Worthwhile
Module Ten: Alternatives to Meetings
Info: ● Instant Messaging and Chat Rooms
● Teleconferencing
● Email Lists and Online Groups
● Collaborating Applications
Module Eleven: Wrapping Up
Info: ● Words from the Wise
● Review of Parking Lot
● Lessons Learned
● Completion of Action Plans and Evaluations
Event Venue & Nearby Stays
Regus ON, Ottawa - Albert & Metcalfe, 116 Albert Street Suite 200 & 300, Ottawa, Canada
CAD 698.88 to CAD 880.01
