About this Event
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview
Sales Speaking Essentials is designed to strengthen your ability to speak with persuasion, purpose, and professionalism in any sales or client-facing setting. You’ll discover how to build trust, deliver persuasive presentations, and use storytelling to connect emotionally with prospects. This course emphasizes the power of tone, timing, and message framing to turn conversations into conversions and create lasting relationships that drive results.
Learning Objectives
By the end of this course, you will:
- Communicate with greater influence and clarity in every client interaction.
- Craft stories that sell ideas, not just products.
- Manage objections and deliver persuasive responses confidently.
- Use vocal variety and body language to project trust and authority.
- Strengthen your ability to close deals and build lasting relationships.
Target Audience
Sales professionals, marketing representatives, customer success managers, entrepreneurs, business development executives, and anyone involved in client-facing communication or product presentation.
Why Is It the Right Fit for You?
This course is ideal if you’re looking to transform your communication into a sales advantage. At Mangates, we focus on practical, results-driven learning—helping you apply concepts immediately in real-world sales situations. Our facilitators combine communication science with years of sales experience to give you tools that actually work in today’s competitive marketplace. You’ll walk away with techniques to build trust faster, deliver value with confidence, and leave a lasting impression on every client.
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Group Discounts:
• Save 10% when registering 3 or more participants
• Save 15% when registering 10 or more participants
Looking to upskill your sales or customer success teams?
We provide customized in-house training tailored to your company’s goals, industry, and audience type. Whether your team sells products, ideas, or services, we’ll design exercises and role plays to make learning directly relevant. Our tailored sessions ensure your people gain practical, consistent communication skills that drive measurable results.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Our Other Public Speaking Courses:
- Public Speaking – First timers, Intermediate, Master
- Youth Public Speaking
- Audience Engagement Toolkit
- Speaking for Hybrid and Remote Environment
- Public Speaking for Career Shifters
- Speaking Skills for Hospitality
- Public Speaking for Ngo’s
- Public Speaking for Public Leaders
- Impromptu & On the spot Speaking
- Corporate & Conference Speaking Mastery
Agenda
Module 1: The Psychology of Persuasive Speaking
Info: • Understand how communication influences buying behavior
• Apply emotional triggers in speech
• Build credibility through tone and presence
• Interactive case study
Module 2: Crafting Your Sales Story
Info: • Structure storytelling for impact
• Link stories to customer pain points
• Create memorable narratives for product value
• Story-building activity
Module 3: Communicating Value with Clarity
Info: • Simplify complex ideas for easy understanding
• Align your message with client needs
• Use contrast and emphasis effectively
• Presentation role-play
Module 4: Voice, Tone, and Body Language for Sales Success
Info: • Develop confident vocal projection
• Match your energy to client mood
• Read and respond to body language cues
• Delivery practice exercise
Module 5: Overcoming Objections and Rejections
Info: • Manage difficult questions calmly
• Reframe negative feedback into opportunity
• Use empathy and logic to handle resistance
• Scenario-based activity
Module 6: The Art of Asking Questions That Sell
Info: • Use open-ended questions strategically
• Lead conversations without being pushy
• Identify buyer motivations through dialogue
• Sales conversation exercise
Module 7: Closing Techniques with Confidence
Info: • Recognize buying signals
• Build urgency without pressure
• Deliver strong, natural closing statements
• Closing simulation
Module 8: Virtual and In-Person Selling Dynamics
Info: • Adapt your tone and visuals for different mediums
• Engage audiences through digital presentations
• Maintain connection through screen presence
• Role-play
Module 9: Building Long-Term Client Relationships
Info: • Speak for partnership, not just persuasion
• Use language that builds trust
• Position yourself as a long-term advisor
• Client retention exercise
Event Venue & Nearby Stays
Regus ON, Ottawa - Albert & Metcalfe, 116 Albert Street Suite 200 & 300, Ottawa, Canada
CAD 621.26 to CAD 724.76
