About this Event
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
Course Overview
This course provides a practical and structured understanding of negotiation principles, helping you navigate discussions confidently in NGO and community-based environments. You will explore preparation techniques, communication strategies, and methods for building mutually beneficial agreements. Through scenario-driven learning, you will gain clarity on how to manage interests, handle objections, and reach outcomes that support your project goals. By the end of the program, you will feel more skilled in approaching negotiations with clarity, confidence, and purpose.
Learning Objectives
By the end of the course, you will:
- Understand core negotiation principles relevant to NGO and community work.
- Prepare strategically for discussions and agreements.
- Communicate effectively to build rapport and trust.
- Navigate objections and conflict with more confidence.
- Create fair and sustainable agreements that support project goals.
- Apply negotiation models to real NGO scenarios and partnerships.
Target Audience
NGO staff, program heads, and leaders.
Why is it right fit for you:
This course is designed to strengthen your ability to negotiate confidently in dynamic and mission-driven environments. It provides a clear and practical approach to handling discussions in community projects, partner collaborations, and internal decision-making. The learning experience focuses on real NGO scenarios to ensure immediate application at work. Our training combines expert guidance with interactive learning, helping you build confidence through structured practice. You will leave with tools you can use right away to support more effective and collaborative outcomes.
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Looking to strengthen your team’s negotiation abilities?
We provide in-house training that can be tailored to your organization’s needs, challenges, and project contexts. Whether your team negotiates with communities, partners, or internal departments, we customize the program to ensure maximum relevance. Our tailored approach helps teams build a shared understanding and apply consistent negotiation techniques across their work.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Foundations of Negotiation
Info: • Understanding negotiation in NGO and community contexts
• Interests vs. positions
• Common negotiation styles
• Activity
Module 2: Preparation & Strategy
Info: • Setting negotiation goals
• Understanding stakeholder motivations
• Gathering information for discussion
• Case Study
Module 3: Communication Techniques
Info: • Effective questioning and listening
• Building rapport and trust
• Communicating confidently under pressure
• Role Play
Module 4: Managing Conflict in Negotiations
Info: • Identifying triggers and barriers
• Staying neutral and objective
• Turning conflict into collaboration
• Activity
Module 5: Bargaining & Agreement Building
Info: • Creating options and alternatives
• Making and receiving offers
• Determining acceptable outcomes
• Case Study
Module 6: Overcoming Obstacles
Info: • Handling objections and resistance
• Reframing conversations
• Maintaining control during difficult moments
• Role Play
Module 7: Ethical & Sustainable Negotiation
Info: • Fairness, transparency, and accountability
• Balancing power and influence
• Creating long-term relationships
• Activity
Module 8: Practical NGO Negotiation Scenarios
Info: • Negotiating partnerships
• Community discussions and field negotiations
• Internal negotiations with teams and donors
• Case Study
Event Venue & Nearby Stays
Regus ON, Ottawa - Albert & Metcalfe, 116 Albert Street Suite 200 & 300, Ottawa, Canada
CAD 541.56 to CAD 704.06











