About this Event
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks will be provided during the session.
Course Overview:
This 1 Day intensive course introduces HR professionals and leaders to Motivational Interviewing (MI) — a collaborative, employee-centered approach to improve engagement, drive performance, and foster professional growth. Through real-world case studies, hands-on exercises, and guided reflection, participants will learn to conduct effective performance conversations, address resistance, and enhance team motivation. Participants will leave with practical skills to boost employee commitment and collaboration immediately. The course also emphasizes building stronger leader-employee relationships and sustainable engagement strategies.
Learning Outcomes:
By the end of this course, you will be able to:
- Apply MI principles to enhance employee engagement and performance
- Conduct effective coaching and feedback conversations
- Recognize and address workplace resistance with empathy
- Foster a culture of trust, collaboration, and accountability
- Integrate MI techniques into leadership and HR workflows
- Develop actionable strategies to support sustainable team motivation
Target Audience:
- HR professionals and talent managers
- Team leaders, supervisors, and department heads
- Organizational development specialists
- Learning and development professionals
- Senior managers responsible for employee engagement
Why is it the Right Fit for You?
In today’s corporate environment, leaders and HR professionals must inspire performance and engagement without relying solely on authority or incentives. This course equips participants with practical MI tools to foster trust, collaboration, and accountability, while driving measurable improvements in employee engagement.
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Want to train your entire team?
In-house sessions are available for organizations looking to embed motivational communication skills across leadership and HR teams, ensuring immediate, practical impact and stronger workforce performance. These sessions help align managers and HR professionals on consistent engagement strategies.
Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Introduction to Motivational Interviewing
Info: • Understand MI principles and spirit
• Learn why MI is vital for HR and leadership
• Identify common challenges in employee motivation
• Icebreaker Exercise
Module 2: Core MI Communication Techniques
Info: • Master open-ended questions, affirmations, reflections, and summaries (OARS)
• Build empathy and active listening skills
• Recognize resistance in workplace conversations
• Activity
Module 3: Understanding Employee Motivation
Info: • Explore intrinsic and extrinsic motivation factors
• Learn techniques to identify employee goals and aspirations
• Align individual objectives with organizational goals
• Case Study
Module 4: Conducting Effective Performance Conversations
Info: • Apply MI to feedback and coaching discussions
• Handle difficult or underperforming employee conversations
• Foster engagement and accountability
• Role Play
Module 5: Leading Change and Engagement Initiatives
Info: • Use MI to guide teams through organizational change
• Encourage collaboration and shared ownership
• Strengthen team morale and alignment
• Simulation Exercise
Module 6: Overcoming Workplace Resistance
Info: • Manage conflicts and skepticism constructively
• Build trust and psychological safety in teams
• Encourage voluntary behavioral change
• Scenario Practice
Module 7: Developing an Action Plan for Leadership
Info: • Create a personal plan to integrate MI in daily leadership
• Set measurable goals for engagement and performance
• Plan strategies for ongoing leadership development
• Action Plan Presentation
Event Venue & Nearby Stays
Regus - Canberra, Gateway Business Center, Canberra Airport Level 4, Plaza Offices East, 35 Terminal Avenue, Canberra, Australia
AUD 406.85 to AUD 557.21
