About this Event
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
For more information on venue address, reach out to "[email protected]"
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, snacks, and beverages will be provided during the session
If you would like weekend training sessions, kindly reach out to us at [email protected] for availability and scheduling.
Course Overview:
This advanced-level training is designed for professionals who are already familiar with Microsoft Teams and Outlook and are looking to further enhance their productivity.
The program goes beyond foundational usage to explore advanced features, lesser-known functionalities, and smart work practices that can significantly improve efficiency, collaboration, and communication. Participants will learn how to optimize existing workflows, automate routine tasks, and leverage integrations within the Microsoft ecosystem to work more effectively.
Learning Objectives:
By the end of this training, you will be able to:
● Leverage advanced features in Microsoft Teams and Outlook
● Automate routine communication and scheduling tasks
● Optimize email and calendar management for high efficiency
● Enhance collaboration using structured Teams workflows
● Conduct more effective and engaging virtual meetings
● Improve overall productivity through smarter work practices
Target Audience:
● Professionals already using Microsoft Teams & Outlook
● Administrative and operations staff
● Managers and team leads
● Teams looking to enhance productivity and efficiency
Why Choose This Course?
This advanced training is designed to help professionals maximize the full potential of Microsoft Teams and Outlook beyond everyday usage. Participants will learn practical strategies to streamline communication, improve collaboration, automate repetitive tasks, and manage workloads more efficiently. The course focuses on real-world productivity challenges and provides hands-on techniques that can immediately improve workplace performance. By mastering advanced features, integrations, and smart work practices, participants will be able to save time, reduce communication overload, conduct more effective meetings, and build highly organized digital workflows that enhance both individual and team productivity
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Want to train your entire team?
This course is available as a fully customizable in-house program, tailored to your organization’s branding, goals, and team needs, ensuring relevant, practical learning with real-time application and improved design consistency across teams.
Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
Module 1: Advanced Navigation & Smart Setup
Info: ● Optimizing Teams and Outlook interface for efficiency
● Customizing settings for productivity
● Managing notifications and reducing distractions
● Activity: Personal productivity setup
Module 2: Advanced Email Management (Outlook)
Info: ● Creating advanced rules and conditional automation
● Using Quick Steps and templates
● Advanced search techniques and email filtering
● Managing high-volume inbox environments
● Activity
Module 3: Intelligent Calendar & Meeting Optimization
Info: ● Advanced calendar management strategies
● Managing multiple calendars and delegations
● Scheduling efficiency techniques
● Automating reminders and meeting workflows
● Activity
Module 4: Advanced Communication Strategies
Info: ● Structuring high-impact emails
● Managing complex communication threads
● Strategic use of CC/BCC and distribution lists
● Reducing communication overload
● Role Play
Module 5: Microsoft Teams – Beyond Basics
Info: ● Advanced use of Teams, Channels, and permissions
● Managing files, version control, and collaboration
● Using tags, mentions, and structured conversations
● Organizing teams for maximum efficiency
● Activity
Module 6: High-Impact Meetings & Collaboration
Info: ● Running structured and productive Teams meetings
● Advanced meeting controls and features
● Breakout rooms, recordings, and follow-ups
● Enhancing engagement in virtual meetings
● Activity
Module 7: Productivity, Automation & Integration
Info: ● Deep integration between Teams and Outlook
● Using tasks, planners, and reminders effectively
● Automating repetitive workflows
● Managing digital workload and focus
● Case Study
Module 8: Workflow Optimization & Best Practices
Info: ● Identifying inefficiencies in current workflows
● Applying advanced features to real work scenarios
● Building personalized productivity systems
● Avoiding common advanced-user pitfalls
● Capstone Activity
Event Venue & Nearby Stays
Spaces - Brisbane, Riparian Plaza, 71 Eagle Street #Suite 3656 level 36, Brisbane City, Australia
AUD 810.27 to AUD 1006.16







