Mastering Negotiation Skills for Success in Work and Life

Everyone negotiates. And if you really think about that some of us, do it 24/7 every day. But too many of us are not as aware of how we might have negotiated differently, or even better to achieve our interests and needs for a better-negotiated outcome. This is because we do not all understand the factors and dynamics involved in exactly what it means to successfully negotiate. So, as a result, we walk through life smiling in blissful ignorance.

Is your negotiation skill set all it can be? How effectively is your use of the twin arts of listening and questions? Do you have buyer’s remorse and a bad case of the “would of, could of, and should haves” the morning after your negotiation? Do you know how and when to apply the factors of time, information, and power to your negotiation? Can you identify and know how and when to use all of the more than 30 kinds of power to make your negotiation as successful as it can possibly be?

And how to bring and keep the other party interested enough to come to and stay at the table until an agreement is reached. Or what about impasse and how do you handle/respond to it? How well do you productively respond to emotional outbursts or someone trying to hijack the negotiation away from its real purpose?

But regardless of where you currently are on the knowledge and practice of negotiation spectrum this webinar can heighten your awareness about what it truly means to effectively negotiate and positively change all of that for you!

Negotiation is a critical skill that influences both professional and personal success.

By attending this webinar, you will learn proven strategies for negotiating effectively in various scenarios, from workplace discussions to life decisions.

Gain the confidence and tools needed to navigate challenging conversations, achieve better outcomes, and build stronger relationships, both in business and beyond. Whether you're negotiating with colleagues, clients, or in personal situations, this session will equip you with essential techniques for lasting success.
TOPIC BACKGROUND

Negotiation is at the heart of many everyday interactions. Whether securing a deal, resolving conflicts, or navigating team dynamics, strong negotiation skills can help you achieve mutually beneficial outcomes. In the workplace, effective negotiation fosters collaboration, enhances decision-making, and boosts professional growth. In life, these skills empower you to advocate for your needs, resolve disagreements, and build healthier relationships.

Participants will have an increased understanding of and be better able to incorporate into their negotiating skill set the following:
Negotiating philosophy, approach, and standards•
Win-Win v Win-Lose•
Interest-based
Negotiating as a "team sport"
Rights of the parties
Defining the use of time information and power in negotiation
The elements and use of the following types of "power"
• Legitimacy• Competition
• Weakness/helplessness
• risk-taking
• Patience
• Commitment
• investment
• Teamwork
• Expertise
• Identification
• Respect/Dignity
• Needs v interests
• Reward and consequences
• Traveling
• Honesty, sincerity, and integrity
• Trust
• Imagination/creativity
• Courtesy
• Feedback
• Permission
• Instinct
• Persistence/tenacity
• Morality/ethics
• Precedent
• Attitude
The elements and use of the skills and strategies for:
• Persuasive capacity
• The arts of questions and listening
• Proper use of "yes", "no" and "perhaps"
• Use of agendas (both apparent and hidden)
• Dealing with denial• Bundling/packaging
What can (and probably might) go wrong and how to fix it
• "Supposals" v proposals
• Impasse
• Mediation
• Interest arbitration
• Tentative agreement(s)
• Communication glitches
Memorializing the agreement

Event Venue

Online