About this Event
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Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks will be provided during the session.
Course Overview:
Great managers don’t just direct — they develop people to excel. This course equips participants with a coaching mindset and the practical tools needed to transform everyday interactions into meaningful opportunities for growth. Through structured coaching models, powerful questioning techniques, and trust-building strategies, attendees learn how to shift from giving instructions to empowering others. The program blends management fundamentals with true leadership skills, offering hands-on practice and real-world scenarios that build confidence and capability. Participants leave with actionable strategies they can immediately apply to guide, support, and elevate their teams.
Learning Objectives
By the end of this course, you will be able to:
- Apply practical coaching techniques that boost performance.
- Differentiate between directive management and empowering coaching.
- Use effective, reflective questioning to spark insight and growth.
- Build a workplace culture rooted in trust, engagement, and accountability.
- Navigate difficult coaching conversations with confidence and empathy.
- Foster continuous learning and development across their team.
Target Audience
This course is ideal for:
- Managers, Supervisors, and Team Leaders
- HR and Learning & Development Professionals
- Project Managers and Department Heads
- Emerging Leaders and Aspiring Coaches
- Anyone responsible for supporting or developing others in the workplace
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Why is it the Right Fit for You?
This course is ideal for leaders who want to elevate their management style through effective coaching. You’ll gain tools that foster performance, motivation, and ownership across your team. Our facilitators are experienced professionals who focus on practical, real-world scenarios rather than theory. You’ll experience a mix of interactive learning, guided reflection, and peer discussions, ensuring that the skills you learn can be immediately implemented in your workplace. Choosing this course means investing in a proven approach to developing engaged, high-performing teams.
Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Understanding the Role of a Coaching Manager
Info: • Define the difference between managing and coaching
• Explore the mindset and skills of effective coaching leaders
• Recognize the value of coaching in team success
• Activity
Module 2: Building a Coaching Foundation
Info: • Establish trust and psychological safety with employees
• Identify coaching opportunities in daily work
• Set clear goals and expectations
• Activity
Module 3: Powerful Questioning Techniques
Info: • Learn how to use open-ended and reflective questions
• Apply questioning to uncover motivation and barriers
• Avoid leading or judgmental communication
• Activity
Module 4: Active Listening for Managers
Info: • Understand the power of silence and empathy
• Recognize verbal and non-verbal cues
• Strengthen rapport through responsive listening
• Activity
Module 5: Coaching Models in Practice
Info: • Apply the GROW model effectively in real situations
• Use structured frameworks for performance conversations
• Encourage accountability through goal setting
• Activity
Module 6: Handling Difficult Coaching Situations
Info: • Manage emotional reactions and resistance
• Adapt coaching techniques for diverse personalities
• Maintain professionalism in sensitive discussions
• Activity
Module 7: Developing Coaching Questions and Tools
Info: • Create customized coaching prompts and resources
• Utilize coaching cards and visual aids
• Align tools with individual and team needs
• Activity
Module 8: Practical Coaching Application
Info: • Conduct live or simulated coaching sessions
• Reflect on strengths and improvement areas
• Link learning to workplace implementation
• Activity
Module 9: Sustaining a Coaching Culture
Info: • Reinforce ongoing coaching behaviors
• Integrate coaching into leadership systems
• Encourage peer and upward coaching
• Activity
Event Venue & Nearby Stays
Regus - San Francisco - Mid-Market, 1390 Market Street, Suite 200, San Francisco, United States
USD 519.25 to USD 622.95
