About this Event
Management essentials
The most common reason for leaving a job is dissatisfaction with one’s manager.
Being an effective, supportive and clear manager is crucial for ensuring staff retention, team motivation and happiness, and business success. Learn all this and more over the course of a day with expert trainer .
This practical workshop explores ideal manager behaviours, helping you get the most out of your team by giving clear direction, coaching, cheerleading and delegating effectively. This is an opportunity to explore management dilemmas and hone your managerial abilities – and to ensure that you’re not the manager everyone wants to get away from!
Learning objectives
- Understand the difference between management and leadership
- Recognise the importance of acting as a manager rather than one of the team
- Know how to manage performance effectively, on a daily basis
- Know how to give effective feedback that motivates people to improve
- Be able to create SMART objectives and communicate expectations clearly to your team
- Understand your management style and know how to flex your approach
- Know when and how to delegate effectively
- Boost your confidence in handling tricky management situations
Format
A one-day workshop. The group size is limited to 12 participants.
Expert trainer
This workshop is delivered by Rosie Bedford.
Rosie is an enthusiastic and highly experienced trainer, facilitator and coach with a passion for developing people to be the best they can be.
She is on a personal mission to empower others to have a positive mindset and to become exceptional communicators with heightened awareness of self and others.
Rosie brings a theatrical background to all her training workshops, making them truly interactive, engaging and memorable.
OUTLINE
1 Understanding management
- When have you been really happy at work? Or really unhappy? What difference did your manager make?
- Why we all need – and need to be – great managers
- Benefits of great management to the individual, the manager, the organisation
- 6 leadership styles
2 Adapting your actions to meet individual needs
- Stages of competence
- The skill / will model
3 Giving direction
- How to effectively give clear direction to people
- The value of a clear vision to keep a team on track and create clear direction
4 The performance management cycle
- The importance of managing performance daily
- Why communicating expectations and standards upfront is essential
5 Giving feedback
- The BIF-S (Behaviour, Impact, Future, Share) model for giving feedback
- Positive feedback
- Developmental feedback
6 Setting and communicating expectations
- Why successful managers set and communicate SMART objectives
- Why clearly communicating what is required of people helps avoid problems later
7 Supporting and coaching
- The key coaching skills
- When to coach – and when not to
8 Encouraging and cheerleading
- How to encourage and cheerlead people who are competent but still cautious and lacking confidence in their ability
- How to help people overcome self-doubt and feel they can do what is required
9 Delegating
- The benefits of delegation – for both parties
- 4 stages of delegation
- Checks and controls
10 Management dilemmas
- Applying different management techniques in a range of different scenarios
11 Actions and next steps
- Review
- Personal action planning
- Next steps
PRICE
£395 + VAT = £474
DRESS CODE
Smart casual
BOOK NOW!
- All our events are very popular and places on this course are limited to 12.
- Please book (and pay) online using Eventbrite by clicking the 'Tickets' button at the top of this page.
- Please read ‘the small print’: We reserve the right to refuse admission if payment has not been received. A full refund will be made for cancellations received in writing at least 20 working days prior to the event date; there is no refund for cancellations made within 20 working days of the start of the event. We reserve the right to change the programme, the dates, the trainer or the venue: participants will be notified as soon as practicable in such circumstances. In the event that the event is cancelled, a full refund will be given. We disclaim any further liability.
- If you have a promotional code, please click on ‘Enter Promotional Code’ after clicking on 'Tickets'. (We regret that we cannot give discounts retrospectively).
Event Venue & Nearby Stays
British Dental Association, 64 Wimpole St, London, United Kingdom
GBP 395.00
