How to improve complex processes and sustain results using the Lean structured problem solving method known as DMAIC
About this Event

8-day of in-class instruction: Jan. 27 - 30 and Mar. 3 - 6, 2025

The Lean Green Belt Certificate workshop is a deep dive into the Lean structured problem solving method known as DMAIC (define, measure, analyze, improve) for government and knowledge workers. Participants learn how to facilitate improvement projects and get results by applying the concepts to two "live" processes: one from a Green Belt sponsor organization (8 days, in-class group project) and one from their own organization (8 days, individual project). In total, achieving a Lean Green Belt certificate requires approximately 16 days of hands-on effort spread over a 3 - 5 month period.

Typically, the individual project (after implementation) will create annual time savings to more than offset the time you invest in the program. For example, if the program and assignment require 16 days of the participant's time, then improvement solutions should save 32 days per year on an ongoing basis.

<h4>The Lean Green Belt certificate workshop is targeted to:</h4>

Employees of organizations who want to develop in-house capability to lead (facilitate) and sustain one or more process improvement projects and/or are embarking on a large-scale Lean transformation

<h4>The learning objectives of this workshop include:</h4>

Learn how to apply DMAIC (a structured 5-step approach to process improvement) to facilitate improvement projects and get sustained results through continuous improvement
Apply principles of change management for better results
Understand and explain Lean principles to others

<h4>Topics covered include:</h4>

Introduction to Lean as it applies to knowledge work
How to identify and eliminate interruptions to flow and waste (the 8 Lean Wastes)
Introduction to the DMAIC 5-step approach to process improvement
- DEFINE (current situation, target situation, problem statements, objectives)
- MEASURE (conducting interviews, collecting process data, value stream mapping, find possible causes)
- ANALYZE (data analysis to find and prioritize root causes)
- IMPROVE (identify, prioritize, plan, test and implement solutions)
- CONTROL/CONTINUE (visual management, report-out meetings, error-proofing, standard work, visual work instructions)
Change management techniques (creating buy-in, execution planning, common people challenges and solutions, facilitation skills)