Interpersonal Communication Strategies for Every Personality Type

Mastering Conversations: Interpersonal Communication Strategies for Every Personality Type

Effective communication in the workplace involves various aspects, and it's often a skill that benefits from continuous improvement. In this interactive workshop, you'll explore the intricate world of interpersonal communication, with a focus on finding a shared understanding in the workspace. You'll discover how to foster productive relationships through adept listening and empathy; you'll gain insight into personal mental models that can enhance or hinder effective communication. The course also covers how to interpret nonverbal cues to improve understanding and how to refine your feedback skills. You will also be equipped with essential techniques to navigate conflicts with skill.

There’s a lot more to interpersonal communication than you might think. If you break it down by its definition (the sending and receiving of information, emotions and meaning to arrive at shared understanding between two or more people), the concept seemingly becomes infinitely more complex. It is best achieved face to face to allow observation of powerful nonverbal messages.
This experiential course will explore the principles and processes of communication that determine success and failures at work.

At the end of this workshop, participants will be able to

• Demonstrate listening and responding skills to manage relationships
• Explore personal mental models that enhance/hinder effective communication
• Describe nonverbal behavior and its contribution to understanding
• Practice giving and receiving feedback
• Practice communication techniques for responding when in conflict

This course is ideal for professionals in leadership roles who are eager to refine their interpersonal communication skills as well as those with technical backgrounds looking to move to people-oriented roles. With this workshop, enhance your ability to manage relationships, interpret nonverbal cues, and master conflict resolution. Elevate your effectiveness in leadership positions with improved interpersonal communication strategies.

• Administrative/Support Staff
• Aspiring Managers
• Committee Chair or Cross-functional Team Leads
• Current Managers
• Human Resources Personnel
• Leaders at Every Level
• Marketing/Sales Staff
• Program Managers
• Project Managers
• Staff members who engage in formal and informal peer coaching
• Staff Members who interact with internal and/or external stakeholders

Event Venue

Online