HSMAI Ontario Presents: From Data to Decisions

Join us for a timely and insight driven session designed for hospitality leaders across our community.

We are pleased to welcome Natacha Pouzin from CoStar Group who will share the latest data shaping the hospitality landscape across Eastern Canada. Natacha brings both depth of insight and a strong understanding of how market dynamics are evolving at a local and national level.

This session is designed to move beyond the numbers and into what they mean for our industry and for your business.

Together we will explore • How our market is performing and how it compares across regions • Emerging demand patterns and forward looking indicators • Shifts in traveler behavior across business leisure and group segments • Where opportunities and risks are beginning to surface • How to translate data into clear and confident decisions

At HSMAI Ontario, our focus is always on connection, learning, and practical application. This session brings those elements together by connecting data with real world insight to support stronger commercial decisions.

Whether you are leading sales marketing revenue or operations, you will leave with a clearer perspective on your market and what to do next. Join us for an afternoon of practical insight, meaningful conversation, and meaningful connection. You will not want to miss it!! 

Info: For today’s hospitality leaders, risk mitigation is no longer just operational, it is commercial.

Across Ontario’s hotel landscape, leaders are navigating revenue volatility, rate integrity, online reputation, talent gaps, ESG accountability, and crisis readiness, all while protecting profitability and growth.

The team from PRL will unpack the growing complexity of insurance requirements and contractual liability across hotel operations, from events and catering sales to group contracts and commercial agreements. This session will equip leaders to negotiate with confidence, protect revenue, and reduce exposure across every area of the business.

If you are responsible for driving performance while safeguarding your property, this is a conversation you will not want to miss.

Event Venue & Nearby Stays

Chelsea Hotel, Toronto, Canada

Concerts, fests, parties, meetups - all the happenings, one place.

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