About this Event
This FREE practical workshop funded by UKSPF via Eastbourne Borough Council is designed specifically for market traders and small businesses who want to strengthen their digital presence in a way that supports their market trading, rather than replacing it.
The session focuses on realistic, affordable ways traders can build an additional digital sales arm that helps smooth income between market days, increase repeat custom, and reduce reliance on footfall alone.
No technical knowledge is required, and the workshop avoids jargon, complex tools, or “online-only” thinking.
Who this workshop is for
- Market traders and street food vendors
- Small retail and food businesses
- Traders who want to stay focused on markets, but grow more sustainably
- Businesses curious about online sales but unsure where to start
This is not aimed at tech startups or large ecommerce brands. It is designed for real, local traders.
What the workshop covers
1. Why Digital Matters for Market Traders
An honest look at the challenges of relying solely on markets, including seasonality, weather, footfall, and rising costs, and how digital channels can provide stability without changing the core business model.
2. What “Digital Presence” Actually Means
Breaking down common misconceptions. Digital presence is framed simply as:
- Being findable
- Being buyable
- Being contactable
No expensive websites or advertising required.
3. Turning One-Off Buyers into Repeat Customers
Exploring practical ways traders can encourage repeat purchases, including:
- Pre-orders
- Loyalty lists
- Catering and event bookings
- Seasonal or repeat product drops
- Subscriptions
The focus is on making growth calmer and more predictable.
4. Real-World Trader Examples
Practical examples from food and retail traders showing how simple digital changes can reduce waste, increase repeat sales, and generate enquiries between markets.
5. A Simple Digital Starter Stack
A clear, achievable setup traders can build step by step:
- Visibility (Google presence and reviews)
- Sales (one clear way to order or enquire)
- Retention (email or WhatsApp lists)
- Starter Subscription flow
6. Common Mistakes to Avoid
Highlighting what typically holds traders back, such as overcomplicating too early, paying agencies before foundations are in place, or chasing social media engagement instead of sales.
7. Practical Next Steps and Q&A Traders leave with three clear actions they can take immediately, plus time for questions focused on their own businesses.
Outcomes for Attendees
By the end of the session, traders will:
- Understand how digital can support and strengthen their market business
- Know what a “good enough” digital setup looks like
- Have practical ideas to encourage repeat custom
- Leave with clear, achievable next steps
- Have practical ideas to encourage repeat custom
- Know what a “good enough” digital setup looks like
Format
- Delivery: In-person workshop
- Tone: Practical, jargon-free, and trader-focused
Event Venue & Nearby Stays
Eastbourne unLtd Chamber of Commerce, Chamber House, Eastbourne, United Kingdom
GBP 0.00
