About this Event
FlyingTots Exclusive | Customer Service Training
Welcome to an exciting journey into exceptional customer service for childcare, chaperone and travel!
Come join us for an exciting Customer Service Training event at The Questors Theatre! Get ready to enhance your customer service skills and learn from industry experts. This in-person event will provide valuable insights and practical tips to take your customer service game to the next level. Don't miss out on this opportunity to network, learn, and grow. See you there!
Course Details:
- Title: Customer Service Training
- Date: Sunday, 22nd Sept 2024
- Time: 10:00 AM - 3:00 PM
- Price: £90
- Venue: The Questors Theatre, Acton, Ealing, W5 5BQ
Join us at Questors Theatre in Ealing for an immersive 5-hour session where you'll learn the essentials of delivering outstanding customer service with Flying Tots. Our course
covers:
- Fundamentals: Effective communication, responsiveness, and problem-solving.
- Understanding Needs: Identifying and adapting to family expectations and personalised needs.
- Handling Challenges: Techniques for managing difficult situations with confidence.
- Case Studies and CRM: Exploring real-world scenarios and the power of CRM in strengthening relationships.
Enjoy interactive discussions, engaging activities, and opportunities to connect with fellow participants over lunch and a coffee break.
Our experienced trainer, Omar, and director, Sharon, will guide you through the course, offering insights and ongoing support.
Participants will receive the "Customer Service Excellence" award upon completion.
We look forward to seeing you at the course.
Sign Up Today!
Link: https://flyingtots.co.uk/product/customer-service/
The Flying Tots Team
Event Venue & Nearby Stays
The Questors Theatre, 12 Mattock Lane, London, United Kingdom
GBP 90.00