About this Event
💡 Group Discount Alert – Learn More, Save More Together!
🎟️ Check tickets now for exciting group discounts!
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
This 1 Day course provides a holistic view of sales by examining the cross section of roles, activities, and functions involved in the sales ecosystem. It explains how marketing, sales development, account management, operations, and customer success work together to achieve revenue goals. The course focuses on sales flow, collaboration, customer journey alignment, and performance fundamentals. Concepts are presented in simple, business-focused language with real-world examples. By the end of the session, learners gain clarity on how different sales components connect and contribute to results.
Learning Objectives:
- Understand how different sales functions work together
- Map the customer journey to sales activities
- Apply basic sales process and pipeline concepts
- Improve coordination between sales-related roles
- Use performance indicators to support outcomes
- Strengthen relationship-focused selling approaches
- Gain a holistic view of revenue generation
Target Audience:
- Sales professionals at early to mid-career levels
- Business development and account executives
- Marketing professionals working closely with sales
- Sales operations and support teams
- Managers seeking a structured sales overview
- Professionals transitioning into sales roles
©2026 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Why Choose this Course?
This course is led by an experienced sales practitioner with exposure to multiple sales functions and industries. The content focuses on real-world sales flow rather than isolated techniques. Practical examples help connect theory to daily sales activities. The 1 Day format ensures clarity, engagement, and immediate workplace relevance..
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Sales Ecosystem Overview
Info: • Understand the full sales ecosystem and its components
• Identify key sales roles and responsibilities
• Recognize how sales supports business growth
• Icebreaker
Module 2: Customer Journey & Sales Touchpoints
Info: • Understand the end-to-end customer journey
• Identify critical sales touchpoints across stages
• Align sales actions with customer needs
• Case Study
Module 3: Lead Generation & Qualification
Info: • Understand lead sources and demand flow
• Learn basic qualification principles
• Align sales and marketing expectations
• Activity
Module 4: Sales Process & Pipeline Flow
Info: • Understand stages of the sales pipeline
• Track opportunities and deal progression
• Identify common pipeline bottlenecks
• Role Play
Module 5: Sales Communication & Relationship Building
Info: • Apply effective sales communication principles
• Build trust and credibility with prospects
• Handle basic objections professionally
• Simulation
Module 6: Sales Operations & Performance Metrics
Info: • Understand the role of sales operations
• Identify key performance indicators
• Use data to support sales decisions
• Case Study
Module 7: Account Management & Retention
Info: • Understand post-sale responsibilities
• Support customer satisfaction and retention
• Identify upsell and cross-sell opportunities
• Activity
Event Venue & Nearby Stays
Regus-Brisbane – Spaces Jubilee Place, Spaces Riparian Plaza venue address : Level 38, 71 Eagle Street, Brisbane, Australia
AUD 529.68 to AUD 635.56
