About this Event
Join us for a forward-thinking event designed specifically for manufacturing leaders looking to streamline operations, enhance customer experience, and unlock new levels of efficiency through AI and integrated systems.
In today’s competitive landscape, manufacturers are under increasing pressure to do more with less: faster production, smarter decision-making, and seamless customer journeys. This event explores how cutting-edge technologies and connected systems can transform the way manufacturing businesses operate from first order to after-sales support.
Through a series of expert-led talks and real-world case studies, we’ll dive into how AI and CRM integration can unify your entire customer journey, covering everything from order management and production workflows to delivery, returns, and customer support. One of the key sessions, “The Amazon Effect”, will break down how leading companies create frictionless, end-to-end experiences and how manufacturers can apply these same principles.
What you’ll gain:
- Insight into how AI can drive operational efficiency across manufacturing processes
- A clear understanding of how integrated CRM systems can connect your entire customer journey
- Practical strategies to reduce silos between sales, operations, and support teams
- Inspiration from industry examples that are redefining customer expectations
Whether you’re a decision-maker in operations, sales, or digital transformation, this event will equip you with the ideas and tools to modernise your manufacturing business and stay ahead of the curve.
Who should attend:
Manufacturing business owners, operations directors, sales leaders, and digital transformation professionals seeking smarter, more connected ways to manage their customer lifecycle.
Secure your place and take the next step toward a more efficient, integrated future.
Event Venue & Nearby Stays
Norwich City Football Club, Carrow Road, Norwich, United Kingdom
USD 0.00
