$Empower Psychological Safety & Self Confidence \u2013 1 Day Course, Kitchener$

Create safe, confident team environments where people speak up, share ideas, and take meaningful risks that improve performance.
About this Event

Group Discounts:

Save 10% when registering 3 or more participants
Save 15% when registering 10 or more participants

Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included

Course Overview

This session empowers leaders and team members to build environments where individuals feel respected, encouraged, and confident to express ideas openly. You will learn the foundations of psychological safety, the role of emotion in communication, and how self-confidence influences trust and collaboration. Through guided reflection, communication techniques, confidence-building exercises, and scenario-based practice, attendees will develop leadership behaviors that reduce fear, foster openness, and strengthen supportive team culture.

Learning Objectives

Encourage open communication and inclusive participation
Strengthen personal and interpersonal confidence
Create team environments that reduce fear and defensiveness
Give and receive feedback safely and constructively
Navigate conflict with emotional balance and presence
Promote psychological safety as a daily leadership practice

Target Audience

Leaders & Managers
HR & People Development Professionals
Supervisors & Team Leads
Coaches & Facilitators
Anyone seeking to build supportive group environments

Why Choose This Course?

Psychological safety is one of the strongest predictors of collaboration, innovation, and high performance. This course provides practical communication tools and confidence-building strategies that leaders and teams can apply immediately.

Whether your goal is to strengthen team trust, improve culture, or develop inclusive leadership habits, this program offers proven methods to transform how people communicate, solve problems, and support one another.

Want to train your entire team together?
In-house and corporate group sessions are available, enabling organizations to align leadership behaviors, reinforce shared communication standards, and build a culture of psychological safety across teams and departments.

📧 Contact us today to schedule a customized in-house, face-to-face session:

Agenda
Module 1: Foundations of Psychological Safety

Info: • Understanding safety vs fear-based environments
• The role of trust and emotional presence in teams
• Identifying behaviors that strengthen or break safety
•Icebreaker Activity

Module 2: Self-Confidence & Personal Presence

Info: • Recognizing internal dialogue and self-perception patterns
• Developing authentic confidence in communication
• Strengthening assertiveness without aggression
•Activity

Module 3: Trust-Building Interpersonal Behaviors

Info: • Encouraging respectful vulnerability
• Creating supportive communication norms
• Reinforcing shared responsibility for team culture
•Role Play

Module 4: Constructive Communication Techniques

Info: • Asking questions that invite voice and insight
• Listening patterns that reduce defensiveness
• Responding to ideas with curiosity instead of judgment
•Case Study

Module 5: Supportive Feedback & Growth Conversations

Info: • Framing feedback to build confidence
• Requesting input without fear or tension
• Reducing emotional reactivity during correction
•Simulation

Module 6: Managing Conflict Calmly and Respectfully

Info: • De-escalation techniques that preserve trust
• Addressing concerns early to prevent resentment
• Modeling emotional safety during disagreements
•Group Brainstorm Activity

Module 7: Confidence & Safety Action Plan

Info: • Setting personal leadership communication habits
• Establishing team norms that promote openness
• Commitment to sustained growth and accountability
•Action Plan Review