About this Event
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
Course Overview
The Emotional Intelligence course empowers you to understand, manage, and use emotions effectively — both personally and professionally. Through practical tools and reflective activities, you’ll develop self-awareness, empathy, motivation, and conflict resolution skills that enhance leadership, teamwork, and interpersonal communication.
Learning Objectives
By the end of this course, you will:
- Identify and manage your emotional responses effectively
- Build deeper connections using empathy and active listening
- Use EI to inspire and motivate yourself and others
- Resolve conflicts constructively with emotional insight
- Enhance your leadership and communication skills
- Create a personal action plan for ongoing EI development
Target Audience
Managers, team leaders, HR professionals, and individuals seeking personal growth.
Why is it the Right Fit for You?
This course is ideal for anyone seeking to accelerate personal and professional growth by mastering emotional intelligence. Through role-play, real scenarios, and self-awareness exercises, you’ll gain insights into emotional patterns and learn strategies to use emotions as leaders instead of letting them control outcomes. The lessons apply across industries, helping you improve teamwork, leadership, and customer relationships. You’ll leave not just with knowledge, but with actionable habits that promote success and well-being in everyday life.
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Want to enhance emotional intelligence in your team or organization?
We offer customizable in-house EI workshops designed to build stronger collaboration and leadership skills. Curious how emotional intelligence can transform team dynamics and productivity? Let us tailor a session to your organizational needs and culture.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Introduction to Emotional Intelligence
Info: • What is emotional intelligence (EI)?
• Importance of EI in personal and professional life
• Overview of the five EI components
• Activity
Module 2: Self-Awareness & Self-Management
Info: • Identifying emotional triggers
• Emotional self-regulation techniques
• Building emotional resilience
• Case Study
Module 3: Social Awareness & Empathy
Info: • Understanding others’ emotions
• Practicing active listening
• Perspective-taking and compassion
• Activity
Module 4: Motivation & Goal Alignment
Info: • Intrinsic vs extrinsic motivation
• Setting emotionally aligned goals
• Overcoming barriers through self-motivation
• Activity
Module 5: Relationship Management
Info: • Navigating difficult conversations
• Building rapport and trust
• Developing interpersonal influence
• Role Play
Module 6: Conflict Resolution & Collaboration
Info: • Understanding conflict dynamics
• EI-based conflict resolution strategies
• Turning conflict into collaboration
• Activity
Module 7: Workplace EI Application
Info: • Applying EI in leadership and teams
• Emotional climates and culture
• Case-based learning and self-reflection
• Activity
Module 8: EI Growth Plan
Info: • Personal EI development roadmap
• Tools for continuous improvement
• Accountability and practice plan
• Activity
Event Venue & Nearby Stays
Regus ON, Ottawa - Albert & Metcalfe, 116 Albert Street Suite 200 & 300, Ottawa, Canada
CAD 560.19 to CAD 724.76
