Digital exclusion and loneliness

Tue Dec 02 2025 at 09:30 am to 01:00 pm UTC+00:00

Osmani Trust | London

Tower Hamlets CVS
Publisher/HostTower Hamlets CVS
Digital exclusion and loneliness
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What digital support is available for residents who are lonely and socially isolated?
About this Event

Please note this event is for professionals only working for Tower Hamlets Council, NHS or the voluntary sector. This event is not open to residents. Please register with a work email where possible.

Connect and learn the digital offer from the following speakers:

  • Ian Wollington, Skills for Life Manager -Culture, Tower Hamlets Council. Idea Store Learning offers free or cheap digital courses for residents.
  • Shawkoth Khan , Idea Store Digital & Information Development Manager, Tower Hamlets Council. Idea Stores are helping residents stay connected and access vital services through for example the National Databank scheme. In collaboration with the Good Things Foundation, Idea Stores are supplying free SIM cards pre-loaded with mobile data, talk minutes and texts to anyone struggling with the rising cost of living.
  • Zakia Sheba, Senior Project Manager, ELBA. Zakia leads on the Digital Inclusion programme, where ELBA supports and facilitates a range of digital skills sessions across east London, including the Device Donations programme. ELBA has been providing volunteers for the Doctor Digital sessions in Tower Hamlets.
  • Dave Williams, Director, Reconome. Reconome partners with UK Councils and charities to rehome IT hardware where it will have the greatest social impact. Working with the National Device Bank to provide free devices, cheaper devices and wrap around support.
  • Carol Taffinder, Project Coordinator, Tower Network PCN Limited (NHS PCN9). Carole works PCN9 representing 6 x GP Practices in the SW locality of Tower Hamlets and delivers various Improved Patient Outcome projects, including events called ‘Doctor Digital’, teaching patients how to use the NHS App to re-order their repeat prescriptions and access their NHS health care.
  • TBC Emma Kyffin Community Engagement Manager, Good Things Foundation is coordinating the national databank, device bank and is also offering digital skills support.
  • Linkage Plus is offering free, face to face digital support for residents aged 50+ in Tower Hamlets Speaker TBC .

Other speakers tbc.


Agenda (timings tbc)

  • 9.30 Door open.
  • 9.45 start Introductions.
  • 10.15-10.25 Key note speech: Idea Store+ Idea Store learning: what is the digital offer for residents in Tower Hamlets libraries.


Carousel:

  • 10.30- 10.50 Breakout tables round 1 various speakers.
  • 10.55-11.15 Breakout table round 2 various speakers.
  • 11.15-11.30 break I have/ I need board (what do organisations in the room offer/what do they need.
  • 11.30-12 Just Say Hello campaign- supporting residents aged 50+.
  • 12-12.30 Conclusion.
  • 12.30-1.30pm Lunch and stalls.



*Alt text - Image above: Digital exclusion and loneliness. Tuesday 2 December / 9.30am to 1.00pm / Osmani Trust, 58 Underwood Road, E1 5AW.

The image is divided into blue and yellow squares. Each square has a bright pink border and a black and white image of a person or people using a phone, computer or tablet. People are of all ages and from all backgrounds.

Logos: Just say Hello, Connection Coalition, London Borough of Tower Hamlets, THCVS.

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Event Venue & Nearby Stays

Osmani Trust, 58 Underwood Road, London, United Kingdom

Tickets

GBP 0.00

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