communication, resilience, teamwork & leadership in 1 day.
About this Event
Certificate: Course Completion Certificate
Duration: 1 Day
Course Delivery: Classroom
Language: English
Credits: 8
Meals & Refreshments: You will be served snacks, beverages, and lunch.
Course Overview:
Emotional Intelligence (EQ) is increasingly recognized as the cornerstone of professional success in Vancouver’s diverse industries, from tech startups to hospitality and healthcare. This workshop is designed to help professionals strengthen selfawareness, improve communication, and lead with empathy.
Through role-plays, group discussions, and interactive activities, you will gain practical strategies to apply EQ in real workplace scenarios. The training emphasizes how emotional awareness boosts collaboration, improves client interactions, and drives effective leadership in hybrid and multicultural work environments.
By the end of the day, you will be equipped with tools to manage stress, build stronger relationships, and enhance both personal and organizational performance.
Learning Objectives:
You will gain:
▪ Master the five pillars of Emotional Intelligence for workplace success
▪ Strengthen resilience, adaptability, and stress management
▪ Use EQ to enhance collaboration and conflict resolution
▪ Apply EQ-driven leadership techniques to foster team and organisational growth
Lab Exercise
“EQ in Real Life” Simulation – You will role-play workplace scenarios (e.g., handling conflict, giving feedback, client communication).
Suitable For
▪ Managers, team leaders and supervisors
▪ Customer-facing staff and HR executives
▪ Professionals aiming to strengthen soft skills
Why Choose This Course
With extensive experience in delivering high-impact professional training, this provider is trusted for programs that blend global expertise with Vancouver's local business context. This 1-Day Emotional Intelligence (EQ) Workshop equips leaders and professionals with practical tools to strengthen self-awareness, manage emotions, and build meaningful workplace relationships. You'll gain actionable strategies to enhance decision-making, foster collaboration, and lead with empathy-key skills for today's diverse and dynamic workplaces.
©2025 Catils. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Bring your team and save
1. groups of three or more receive a 10% discount
2. organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Looking for a flexible way to build EQ skills across your workforce?
Our in-house EQ training is customized to your organization's needs, addressing leadership challenges such as team communication, conflict management, and cross-cultural collaboration. Delivered directly at your workplace, it saves time, encourages team-wide engagement, and incorporates real scenarios from your environment. With expert facilitators and interactive exercises, we help your teams build resilience, collaboration, and emotional intelligence to drive long-term organizational success.
📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
Module 1: Foundations of Emotional Intelligence
Info: ▪ Understanding EQ and its business impact
▪ The five dimensions of EQ explained
▪ EQ success stories from Vancouver’s business community
Module 2: Self-Awareness for Professional Growth
Info: ▪ Recognizing emotional triggers in high-pressure environments
▪ Using reflection tools and journaling to track patterns
▪ Leveraging self-awareness to make better career decisions
Module 3: Self-Management & Resilience
Info: ▪ Strategies for managing stress during tight deadlines
▪ Practicing mindfulness and emotional regulation
▪ Turning negative emotions into constructive action
Module 4: Social Awareness & Empathy
Info: ▪ Reading emotional cues in multicultural settings
▪ Building stronger client and colleague relationships
▪ Case study: Empathy in customer service excellence
Module 5: Communication with Emotional Intelligence
Info: ▪ Giving and receiving feedback effectively
▪ Navigating difficult conversations
▪ Using EQ to improve presentations and public speaking
Module 6: EQ for Collaboration & Teamwork
Info: ▪ Promoting trust and inclusion in hybrid teams
▪ Using EQ to reduce workplace misunderstandings
▪ Building a culture of cooperation and accountability
Module 7: EQ in Leadership & Influence
Info: ▪ Leading with empathy to inspire teams
▪ Using EQ for ethical decision-making
▪ Enhancing credibility and executive presence
Event Venue & Nearby Stays
Regus BC, Vancouver - Pacific Centre, 701 West Georgia Street, Suite 1500, Vancouver, Canada
CAD 570.54 to CAD 674.04
