About this Event
Join us for an exclusive networking event hosted at Manulife Canada, where you’ll have the chance to hear directly from industry leaders and connect with passionate CX professionals.
Manulife Canada will share their transformative Customer Experience journey, providing insights into how they’ve navigated challenges and driven positive change.
We’re thrilled to feature Capital One Canada’s award-winning CX story, presented by Sasha Fard, Country Lead, Customer Experience Management. Discover how their CXPA CX Impact Award-winning initiatives enhanced accountability across contact centers, empowered front-line agents, and eliminated key pain points.
Celebrate Excellence in CX
We’ll also announce the 2024 CXPA Toronto CX Award winners in three exciting categories:
- CX Trailblazer: Honoring the Best CX Program
- EX Trailblazer: Recognizing the Best Employee Experience Program
- CX Thought Leader: Celebrating the individual or team elevating CX discussions
Holiday Party in Yorkville
After the networking event, join us for a festive holiday celebration at Bar Reyna, just a short walk away in the heart of Yorkville.
Why Attend?
- Connect with the Best: Network with like-minded CX professionals who are just as passionate about making a difference.
- Learn from Leaders: Gain insights from industry award winners and trailblazers.
- Celebrate the Season: Wrap up the year with our holiday party, full of festive cheer and inspiration!
Pricing:
- CXPA Member Perks: $75 USD for both the networking event and holiday party. Great member experiences shouldn’t come at a premium!
- Non-members: $90 USD for the full event. Experience the benefits of CXPA Toronto first-hand!
Capacity is Limited – Register Today!
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We are passionately dedicated to providing exceptional education to the Toronto network and love hearing from you. Let us know if there are subjects you'd be interested in us covering in future sessions.
The CXPA Toronto Team
p.s. Stay in the loop:
- Join the CXPA Toronto LinkedIn group.
- Email [email protected] to get on our list to receive updates on events and local info.
- Join the new CXPA Toronto Community page.
Thank you to our Global Gold Sponsor and the rest of CXPA's .
A special thank you to our local sponsors Qualtrics and Bond Brand Loyalty
Event Venue & Nearby Stays
Manulife, 250 Bloor Street East, Toronto, Canada
