Customer-led Accelerator Workshop™

The Customer-led Accelerator is a practical, structured diagnostic workshop built on the
Customer Strategy Framework™, designed to help CX + business leaders identify where
customer friction is impacting growth, alignment, and performance.

This is not generic CX training.

It is a hands-on, facilitated working session that helps you:

• uncover hidden customer friction points
• identify gaps and blind spots
• assess the real customer experience across your organisation
• prioritise what matters most
• create clearer strategic direction for the year ahead

You’ll leave with clarity on:

• what’s working
• what’s not working
• what needs attention first
• where customer friction is quietly impacting performance

Event Venue & Nearby Stays

UQ Brisbane City, 88 Creek Street, Brisbane City, Australia

Concerts, fests, parties, meetups - all the happenings, one place.

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