About this Event
About the Course
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview
Cross-Functional Leadership is about leading teams composed of diverse departments and specialties to achieve shared goals. This course will equip you with strategies to align objectives, foster collaboration, resolve conflicts, and leverage diverse expertise for organizational success. You will gain practical tools to enhance communication, navigate challenges, and inspire unity across functions. By the end, you will be ready to lead with confidence, ensuring cross-functional initiatives deliver impactful results.
Learning Objectives
By the end of this course, you will:
- Understand how to align diverse goals across multiple departments.
- Gain skills to communicate effectively across functional boundaries.
- Learn to mediate conflicts and foster collaboration.
- Develop techniques to leverage diverse expertise for innovation.
- Build confidence to influence without authority.
- Acquire tools to measure and sustain cross-functional success.
Target Audience
This course is designed for managers, project leaders, department heads, executives, and professionals who lead or work with cross-functional teams in any industry.
Why is it the right fit for you?
This course is the right choice if you are aiming to break down silos and lead with influence across departments. Our approach combines practical tools, interactive activities, and real-world case studies, ensuring that what you learn can be applied immediately in your workplace. You will gain strategies to overcome communication barriers, align diverse priorities, and resolve conflicts with confidence. With expert trainers who understand the challenges of multi-functional collaboration, we provide insights that go beyond theory. By the end of the program, you’ll be equipped to create unity in diversity and drive impactful results across your organization.
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Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
Other leadership Courses:
- Team leadership
- Intensive leadership
- AI-augmented leadership
- Self-leadership
- Matrix leadership
- Authentic leadership
- Visionary leadership
Would your teams benefit from mastering cross-functional collaboration?
We provide in-house training programs tailored to your organization’s needs. From customizing modules to addressing your team’s unique challenges, our programs ensure direct relevance and maximum impact. Whether your priority is conflict resolution, alignment, or collaboration, we help your teams develop the skills needed to succeed in today’s interconnected workplace.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Foundations of Cross-Functional Leadership
Info:
• Defining cross-functional leadership and its importance
• Linking collaboration to organizational success
• Key traits of effective cross-functional leaders
• Interactive activity
Module 2: Aligning Diverse Goals
Info:
• Identifying conflicting priorities across departments
• Creating shared objectives for unified direction
• Building alignment through vision and clarity
• Case study
Module 3: Communication Across Functions
Info:
• Overcoming departmental silos
• Techniques for effective information sharing
• Encouraging transparency and mutual understanding
• Role play
Module 4: Conflict Resolution in Cross-Functional Teams
Info:
• Common sources of cross-functional conflict
• Mediation and negotiation strategies
• Building trust through fair conflict resolution
• Group activity
Module 5: Leveraging Expertise and Diversity
Info:
• Recognizing the strengths of varied skill sets
• Integrating diverse perspectives for innovation
• Avoiding dominance of a single function
• Practical activity
Module 6: Driving Collaboration and Accountability
Info:
• Encouraging ownership of outcomes
• Clarifying roles and responsibilities
• Building a culture of accountability
• Group exercise
Module 7: Influencing Without Authority
Info:
• Leading peers and stakeholders effectively
• Persuasion techniques for cross-functional buy-in
• Building credibility through trust and expertise
• Case study
Module 8: Managing Change Across Functions
Info:
• Understanding resistance in diverse groups
• Leading transitions smoothly across departments
• Creating adaptive strategies for sustainable change
• Activity
Module 9: Measuring Cross-Functional Success
Info:
• Establishing KPIs and shared success metrics
• Reviewing team performance and collaboration outcomes
• Continuous improvement for cross-functional projects
• Role play
Event Venue & Nearby Stays
Regus ON, Ottawa - Albert & Metcalfe, 116 Albert Street Suite 200 & 300, Ottawa, Canada
CAD 621.26 to CAD 724.76
