Conflict Resolution & Leadership - Handling Difficult People

Sun, 30 Nov, 2025 at 11:00 pm to Mon, 01 Dec, 2025 at 07:00 am UTC+11:00

Muswellbrook | Hexham

TransTech Solutions Group
Publisher/HostTransTech Solutions Group
Conflict Resolution & Leadership - Handling Difficult People
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For supervisors in the Hunter Valley Region
πŸ“ Muswellbrook
πŸ“… Monday, 1 December
πŸ•˜ 9:00am – 4:45pm
🎯 Limited to just 16 seats β€” designed for real interaction & skill-building
Why this course matters
In high-pressure environments like mining and agriculture, conflict is inevitable β€” but how leaders respond determines whether a team breaks down or breaks through.
This workshop gives frontline leaders practical tools to:
βœ… Resolve disputes early
βœ… Communicate clearly under pressure
βœ… Deliver difficult feedback with confidence
βœ… Strengthen trust and safety culture
βœ… Turn conflict into collaboration
πŸ‘·β€β™‚οΈπŸ‘©β€πŸŒΎ Who Should Attend?
Supervisors & Team Leaders
HSE Officers & Leading Hands
Production & Operations Coordinators
Emerging Leaders and Experienced Operators
HR, Training & Workforce Development personnel
Especially suited to mining contractors, plant operators, construction crews, and agricultural teams.
πŸ’‘ What You’ll Learn
βœ” Conflict styles β€” and how to use them strategically
βœ” The 4-step structure for difficult conversations
βœ” Assertive communication techniques that work
βœ” Coaching and mediation approaches for leaders
βœ” Case study: The Shift That Went Wrong
All contextualised to the realities of work in the Hunter mining and farming sectors.
πŸ’Ό What’s Included
Full-day workshop
Professional workbook & templates
Certificate of completion
Morning tea, lunch, & refreshments
Optional 30-day follow-up coaching call
πŸ’² Investment
Early Bird Pricing: $395 (until 1 November)
Standard: $495
Group Bookings (3+): $445 per person
Seats strictly limited β€” secure your spot now to avoid the waitlist.
🏒 Venue
Muswellbrook β€” central venue with onsite parking
(full venue details provided upon registration)
🎟 Book Now
➑ Send an email to: [email protected]
➑ Or call: (insert phone number)
➑ Book online: (insert booking link)
πŸ³οΈβ€πŸŒˆ About the Provider
Kimberly Olsen for TransTech Solutions Group
Progress, Powered by Diversity
www.kimberlyolsen.com.au
We specialise in training that empowers people-first leadership in operational industries.
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Event Venue & Nearby Stays

Muswellbrook, 238 Sandgate Rd, Birmingham Gardens NSW 2287, Australia, Hexham

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