CompTIA Healthcare IT: 1 Day Core to Enhanced Training, Ottawa

Group Discounts:

• Save 10% when registering 3 or more participants
• Save 15% when registering 10 or more participants

For more information on venue address, reach out to "[email protected]"

About This Course

• Duration: 1 Full Day (8 Hours)
• Delivery Mode: Classroom (In-Person)
• Language: English
• Credits: 8 PDUs / Training Hours
• Certification: Course Completion Certificate
• Refreshments: Lunch, snacks, and beverages provided

Course Overview

This intensive 1 Day training develops your beginner-to-intermediate understanding of healthcare IT systems, regulations, workflows, and security foundations aligned with the CompTIA Healthcare IT framework. You explore EHR systems, clinical support technologies, health data standards, compliance mandates, cybersecurity essentials, and operational processes across hospitals and care facilities.
The program emphasizes practical learning, realistic healthcare scenarios, and industry-required knowledge that supports both IT professionals and healthcare teams transitioning into technical roles.

Learning Objectives

By the end of this course, you will be able to:

1. Understand the structure and operations of healthcare IT systems.
2. Work with clinical and administrative workflows effectively.
3. Recognize major healthcare data standards and interoperability needs.
4. Understand EHR systems and their role in patient care.
5. Apply core privacy, security, and compliance principles.
6. Support healthcare IT infrastructure and user needs.
7. Identify new career opportunities within healthcare IT.

Target Audience

• IT professionals entering the healthcare sector
• Healthcare administrative and operations teams
• Support staff working with EHRs and clinical systems
• Clinical teams interacting with digital platforms
• Those preparing for CompTIA Healthcare IT roles

Why Choose This Course?

This course blends healthcare workflow understanding with technical IT concepts, offering a balanced beginner-to-intermediate learning experience. The trainer brings hands-on experience across clinical systems, EHR support, and IT operations. You gain practical knowledge that is directly applicable to real healthcare environments, making this training ideal for career transition or skill development.

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Want to equip your entire team with healthcare IT skills?
We offer customized in-house sessions built around your organization’s systems, workflows, and challenges. Content can be tailored for clinical, administrative, or IT teams, ensuring the training matches your operational needs. Your team gains targeted skills that directly improve system performance and user experience.

📧 Contact us today to schedule a customized in-house, face-to-face session:

Info: • Structure and functions of healthcare IT systems
• Understanding clinical and administrative workflows
• Core IT roles within hospitals and care settings
• Icebreaker Activity

Info: • Understanding HL7, FHIR, ICD, CPT, and key standards
• Exchange of health data across systems
• Mapping data between clinical platforms
• Activity

Info: • EHR architecture and common clinical modules
• User access, permissions, and workflow integration
• Supporting clinical staff through system optimization
• Role Play

Info: • HIPAA requirements and key privacy principles
• Handling PHI, access control, and audit readiness
• Security risks specific to healthcare IT
• Case Study

Info: • Network components used in healthcare facilities
• Clinical device connectivity and system uptime
• Troubleshooting common healthcare IT issues
• Simulation

Info: • Service desk workflows in healthcare
• Managing incidents, tickets, and change requests
• Coordinating with clinical and administrative teams
• Group Brainstorm Activity

Info: • Digital transformation, AI, and telehealth expansion
• Emerging IT roles in healthcare organizations
• Skills required for advancing in health IT
• Activity

Event Venue & Nearby Stays

Albert Street & Metcalfe Street, 116 Albert Street Suite 200 & 300 Ottawa Ontario K1P 5G3 Canada, Ottawa, Canada

Concerts, fests, parties, meetups - all the happenings, one place.

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