About this Event
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
This intensive 1 Day training develops your beginner-to-intermediate understanding of healthcare IT systems, regulations, workflows, and security foundations aligned with the CompTIA Healthcare IT framework. You explore EHR systems, clinical support technologies, health data standards, compliance mandates, cybersecurity essentials, and operational processes across hospitals and care facilities.
The program emphasizes practical learning, realistic healthcare scenarios, and industry-required knowledge that supports both IT professionals and healthcare teams transitioning into technical roles.
Learning Objectives:
By the end of this course, you will be able to:
- Understand the structure and operations of healthcare IT systems.
- Work with clinical and administrative workflows effectively.
- Recognize major healthcare data standards and interoperability needs.
- Understand EHR systems and their role in patient care.
- Apply core privacy, security, and compliance principles.
- Support healthcare IT infrastructure and user needs.
- Identify new career opportunities within healthcare IT.
Who can Attend?
- IT professionals entering the healthcare sector
- Healthcare administrative and operations teams
- Support staff working with EHRs and clinical systems
- Clinical teams interacting with digital platforms
- Those preparing for CompTIA Healthcare IT roles
Why Choose this Course?
This course blends healthcare workflow understanding with technical IT concepts, offering a balanced beginner-to-intermediate learning experience. The trainer brings hands-on experience across clinical systems, EHR support, and IT operations. You gain practical knowledge that is directly applicable to real healthcare environments, making this training ideal for career transition or skill development.
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Want to equip your entire team with healthcare IT skills?
We offer customized in-house sessions built around your organization’s systems, workflows, and challenges. Content can be tailored for clinical, administrative, or IT teams, ensuring the training matches your operational needs. Your team gains targeted skills that directly improve system performance and user experience.
📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
Module 1: Australia's Healthcare Environment & IT Foundations
Info: • Structure and functions of healthcare IT systems
• Understanding clinical and administrative workflows
• Core IT roles within hospitals and care settings
• Icebreaker Activity
Module 2: Healthcare Data Standards & Interoperability
Info: • Understanding HL7, FHIR, ICD, CPT, and key standards
• Exchange of health data across systems
• Mapping data between clinical platforms
• Activity
Module 3: Electronic Health Records (EHR) & Clinical Systems
Info: • EHR architecture and common clinical modules
• User access, permissions, and workflow integration
• Supporting clinical staff through system optimization
• Role Play
Module 4: Privacy, Security & Regulatory Compliance
Info: • HIPAA requirements and key privacy principles
• Handling PHI, access control, and audit readiness
• Security risks specific to healthcare IT
• Case Study
Module 5: Healthcare IT Infrastructure & Support
Info: • Network components used in healthcare facilities
• Clinical device connectivity and system uptime
• Troubleshooting common healthcare IT issues
• Simulation
Module 6: IT Operations in Hospitals & Clinics
Info: • Service desk workflows in healthcare
• Managing incidents, tickets, and change requests
• Coordinating with clinical and administrative teams
• Group Brainstorm Activity
Module 7: Future Trends & Career Paths in Healthcare IT
Info: • Digital transformation, AI, and telehealth expansion
• Emerging IT roles in healthcare organizations
• Skills required for advancing in health IT
• Activity
Event Venue & Nearby Stays
Regus 120 Collins Street, 120 Collins Street #Levels 31 & 50, Melbourne, Australia
AUD 552.97 to AUD 720.27
