About this Event
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks will be provided during the session.
Course Overview:
Great managers don’t just direct — they coach their people to achieve excellence. This program equips you with the essential coaching mindset, tools, and techniques to help your team unlock their full potential. You’ll learn how to apply structured coaching conversations, ask powerful questions, and create an environment of trust and growth. The course bridges the gap between management and leadership, enabling you to shift from telling to empowering. Through interactive sessions, you’ll gain practical insights to transform everyday interactions into opportunities for performance improvement.
Learning Outcomes:
By the end of this course, you will be able to:
- Learn to apply proven coaching techniques to maximize employee performance.
- Differentiate between directive management and empowering coaching.
- Develop the ability to ask insightful questions that inspire growth.
- Foster trust, engagement, and accountability within your team.
- Confidently handle difficult coaching conversations with clarity and empathy.
- Build a workplace culture that values learning and continuous improvement.
Target Audience:
- Managers, Supervisors, and Team Leaders
- HR and Learning & Development Professionals
- Project Managers and Department Heads
- Emerging Leaders and Aspiring Coaches
- Anyone responsible for developing others at work
Why is it the Right Fit for You?
This course is ideal for leaders who want to elevate their management style through effective coaching. You’ll gain tools that foster performance, motivation, and ownership across your team. Our facilitators are experienced professionals who focus on practical, real-world scenarios rather than theory. You’ll experience a mix of interactive learning, guided reflection, and peer discussions, ensuring that the skills you learn can be immediately implemented in your workplace. Choosing this course means investing in a proven approach to developing engaged, high-performing teams.
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Would you like to strengthen your leadership team with tailored coaching skills?
We offer customized in-house programs designed to fit your organization’s goals, culture, and learning objectives. Our facilitators can adapt the content, case studies, and exercises to reflect your specific challenges. Whether you want to upskill new managers or enhance the effectiveness of seasoned leaders, our flexible training options ensure measurable results and improved team performance.
Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Understanding the Role of a Coaching Manager
Info: • Define the difference between managing and coaching
• Explore the mindset and skills of effective coaching leaders
• Recognize the value of coaching in team success
• Activity
Module 2: Building a Coaching Foundation
Info: • Establish trust and psychological safety with employees
• Identify coaching opportunities in daily work
• Set clear goals and expectations
• Activity
Module 3: Powerful Questioning Techniques
Info: • Learn how to use open-ended and reflective questions
• Apply questioning to uncover motivation and barriers
• Avoid leading or judgmental communication
• Activity
Module 4: Active Listening for Managers
Info: • Understand the power of silence and empathy
• Recognize verbal and non-verbal cues
• Strengthen rapport through responsive listening
• Activity
Module 5: Coaching Models in Practice
Info: • Apply the GROW model effectively in real situations
• Use structured frameworks for performance conversations
• Encourage accountability through goal setting
• Activity
Module 6: Handling Difficult Coaching Situations
Info: • Manage emotional reactions and resistance
• Adapt coaching techniques for diverse personalities
• Maintain professionalism in sensitive discussions
• Activity
Module 7: Developing Coaching Questions and Tools
Info: • Create customized coaching prompts and resources
• Utilize coaching cards and visual aids
• Align tools with individual and team needs
• Activity
Module 8: Practical Coaching Application
Info: • Conduct live or simulated coaching sessions
• Reflect on strengths and improvement areas
• Link learning to workplace implementation
• Activity
Module 9: Sustaining a Coaching Culture
Info: • Reinforce ongoing coaching behaviors
• Integrate coaching into leadership systems
• Encourage peer and upward coaching
• Activity
Event Venue & Nearby Stays
Regus - Canberra, Gateway Business Center, Canberra Airport Level 4, Plaza Offices East, 35 Terminal Avenue, Canberra, Australia
AUD 573.09 to AUD 741.45
