Client Relationship Management: Building Trust & Managing Expectations

Balancing deadlines and managing priorities is a critical skill for every project manager. In this practical 60-minute session, you’ll discover proven techniques to optimize workflows, minimize delays, and maintain focus while managing single or multiple projects. Explore tools and strategies to effectively manage your time and boost productivity.

This course is the fourth of five sessions in the "Beyond the Basics: Strategies for Managing Projects with Confidence" series. Each session builds essential skills for effective project management, helping you gain the confidence to lead successfully.

Friday, February 7 (11:00am EST)

Description: Building trust and managing expectations are critical to successful client relationships. In this session, you’ll learn how to establish credibility, set clear expectations, and deliver value while navigating challenges professionally. Strengthen your skills to foster long-term partnerships and repeat business.

Learning Objectives:

• Establish trust and align expectations with clients.
• Handle difficult situations professionally.
• Foster long-term client partnerships.

Who Should Attend:

• Project managers juggling multiple deadlines or priorities.
• Professionals seeking to improve time management for better productivity.
• Leaders aiming to optimize workflows and meet deadlines consistently.
• Aspiring project managers building foundational time management skills.

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Week 1 - Friday, January 17
Effective Communication Strategies for Project Success Learn to tailor your communication style for maximum impact, collaboration and clarity.

Week 2 - Friday, January 24

The Change Management Edge: Driving Projects to Success Through Adaptability
Learn to integrate change management for smoother transitions, overcoming resistance, and aligning stakeholders.

Week 3 - Friday, January 31

Mastering Time Management: Tools for Handling Single & Multiple Projects
Learn to optimize workflows, prioritize tasks, and stay focused to meet deadlines while managing single or multiple projects effectively.

Week 4 - Friday, February 7

Client Relationship Management in Projects: Building Trust and Managing Expectations
Learn to establish trust, set realistic expectations, and navigate challenging client relationships to foster long-term success.

Week 5 - Friday, February 14

Leveraging AI for Project Management
Learn to harness the power of AI to streamline project tasks & decision-making.

Pricing:

• Individual Session: $60
• Full Series: $250 (save $50 when you enroll in all five sessions!)

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Tara McDowell is a PMP-certified project manager and Project Management Institute (PMI) member with over 20 years of experience across various industries including construction, education, and cloud technology. She has successfully led projects in all aspects of project management, earning nine company-wide awards for her leadership and teamwork.

Tara has 10 years of teaching and training experience, and she loves teaching! She is a PMP prep course instructor and a certified software trainer who has delivered training to various audiences, including end users, executives, and trainers. She excels in both in-person and virtual training environments, conducting sessions for audiences of all sizes, from hundreds of people to 1-on-1 training.

Tara's practical approach, combined with real-world examples, ensures that learners walk away with the knowledge and confidence needed to pass the PMP exam on their first try.

Don't miss out on this opportunity to boost your PMP exam readiness and take your career to the next level.

Register now and start your journey towards success!

Event Venue

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