Name: Business Workshop: Serving All Ages Well — Unlocking the Senior Customer Advantage
Start: 2026-03-25T08:30:00-04:00
End: 2026-03-25T10:00:00-04:00
Location: The Andrew Picton

$Business Workshop: Serving All Ages Well \u2014 Unlocking the Senior Customer Advantage$

Presented by: Anne VanVlack, community researcher and age-friendly advocate, with Prince Edward County Community Care for Seniors and the PEC Chamber of Commerce.
Older adults represent a growing, loyal, and high-value customer base. This fast-paced, practical workshop shows how small, low-cost changes can help your business better serve older customers—while improving the experience for all customers.
You’ll leave with simple, actionable strategies to:
• Improve communication and customer interactions
• Make your space more accessible and welcoming
• Build trust, loyalty, and repeat business
• Strengthen your reputation as a customer-friendly business
Designed for busy business owners and frontline staff, this session focuses on what works, what’s realistic, and what delivers results—without major renovations or expense.