About this Event
Global Ports Forum presents the 4th Global Ports Advanced Management Executive Program, 1-10 Apr 24 Singapore + Ports Visits 11-13 Apr 24, Singapore.
Dear industry colleagues
This ten days Management program is structured in to two modules:
First five days General Management and the next five days of Advanced Management program, followed by 3 days of visit to regional ports.
Ten days classroom training provides intensive coaching combined with interactive workshops, individual and group case studies and participants’ presentations on all important subjects.
SIGNIFICANCE AND RELEVANCE OF THE MANAGEMENT PROGRAMS
This two weeks training program aims to prepare executives in Ports and Terminals – authorities, developers, operators, financers, shipping companies, ports and logistics service providers, port consultants, other allied industries and services; to assume higher level of roles and responsibilities by providing them an overall framework of Ports Business. The program provides the basic concepts, tools, information and knowledge to participants about the Ports and terminals.
A bird’s eye-view on Integrated functioning of complex Port and terminals organizations – defining and understanding Vision, Mission, Objectives and goals. Cohesive functioning of all the departments facilitates achieving common goals and objectives. The program provides a platform to the participants to develop a comprehensive understanding and knowledge on ports and terminal management, administration and efficient operations.
While majority of Ports and terminals executives possess requisite knowledge and expertise in their assigned roles and responsibilities, very few claim to have an overall understanding and clarity in the integrated functioning of the ports and terminals organizations. Clarity and understanding of overall comprehensive functioning of the port and terminal helps in mutual co-operation among departments thereby delivering seamless and smooth services to customers for customer delight and improved level of financial performance. This in turn may lead to satisfied stakeholders in the ports and terminals. In a constantly changing environment of the ports and terminals industry, with high degree of value migration; every port and terminal needs to deliver best value to the customers. All port and terminal organizations need to develop their manpower to be prepared with requisite training in order to respond to changing demands in important aspects of services parameters in a proactive manner.
The 5 days Classroom training of the Management Program encompasses all major and important functions of the ports and terminals – their basic practices, international norms and standards to benchmark against best practices at the operational level. Continuation in the next 5 days of the program leading to Advanced Management Program consolidates all important functions and decision making process at strategic level.
With a total of over eight decades of experience in ports and terminals planning, development and operations; experienced course directors from Global Ports Forum have put in their expertise to share the best practices and benchmarks in line with world class standards and norms, making the participants to aim in quest of excellence.
PROGRAM DETAILS (daily 9.00am to 5.00pm)
Day 1 – World Maritime Trade and development of international ports. Understanding Role of Ports as vital gateways for national trade and economic development. Changing role of Ports as most essential link in the international logistics and supply chain.
Types of Ports and classification of ports and terminals based on nature of business and customers to be served – passengers and different types / categories of cargo. General or multi-purpose ports v/s specialized ports - Advantages and disadvantages. Classification of Ports and terminals based on ownership / operation structure.
Classroom training followed by case studies, group discussions and presentations.
Day 2 – Port Business analysis. Understanding dynamics, market forces and elements which impact the ports business. Analysis of each factor and extent of its influence on the port business volume and revenue. Mapping competition activities and market environment scan. Discussion on case study of one or two ports examples.
Process of Port Development for new project sites and existing project sites. Site selection, prefeasibility studies, plans for environment management, project funding and financing options and structure; Legal and commercial terms – concession agreements. Classroom training followed by case studies, group discussions and presentations.
Day 3 – Site investigation and detailed studies, preparation of bankable Detailed Project Report (DPR), achieving Financial Closure for the project, negotiation of legal and commercial terms and signing concession agreement. Classroom training and group discussions.
Day 4 – Pricing and tariff – understanding price sensitivity vis-a-vis competition, different revenue elements against type of services and tariff preparation. Determination of business volume for the life of the project as per terms of concession agreement. Understanding different capital costs and operating costs for each operation. Based on revenue and costs, arriving at profitability and preparing basic financial model with user friendly dashboard for investment decisions.
Classroom training and case study with practical exercise of financial modelling.
Day 5 – Operating procedures for Marine, dry bulk cargo, liquid bulk cargo and container operations. As well as all support services like Engineering Services, warehousing, transport & logistics – road / rail operations, Safety & Security, Marketing and Business Development. Preparation of check lists and work instructions as a part of Integrated Management System.
Classroom training and case studies.
Day 6 – Continuation of program to Advanced Management
Integrated functional organization structure. Defining Key Result Areas (KRAs) or Key Performance Indicators (KPIs) and measuring / monitoring achievement v/s targets; root cause analysis for variation in achievement and rectification of the process for an overall effective functioning of the port and terminal organization.
Day 7 – Commercial and Operational Excellence in Dry & Liquid Bulk Terminals and Container Terminals. Understanding and defining customers’ expectations and value propositions for each type of terminal and associated level of services and positioning the infrastructure and services in line with customers’ requirements. Using market positioning and Unique Selling Proposition for optimization in the investment in infrastructure, equipment and level of services to be provided. This module will also cover risk management for commercial and operational risks – identification of risks, mitigation measures and strategy to convert risks and threats in to possible new opportunities.
Day 8 – Ports and Terminal Construction, Engineering, Procurement and Construction Contracts. Understanding technical and commercial terms and process of contract awarding. Understanding a variety of Ports and cargo handling Equipment, Procurement process, lead time, manufacturers and suppliers. Ports and Terminals Engineering and Technical services - maintenance / servicing of port equipment for near zero downtime in operations. Classroom training and demonstration.
Day 9 – Live Case Study and discussion on real Multi – purpose terminal project, covering the following:
Start a multi-purpose terminal – greenfield
Terminal User and value added services
Equipment used in Multi-purpose terminal
Types of Marine services
Terminal facilities usages
Ship side operation, gate in/out
Day 10 – Live Case Study and discussion on real Multi – purpose terminal project, covering the following:
Order to Cash process and the terminal billing
Demo: Port billing system
Terminal operating system(TOS)
Outsourcing – stevedoring services
Security and Safety
Day 11, 12, 13 – Regional Port Visits (subject to availability & holidays)
At the end of the 14 days training program, each participant will be given a topic on ports / terminal industry. Participants would be required to prepare a project report and submit the same within a period of 1 month for critical evaluation and review by the course director, who will award suitable grade to each participant as per contents and quality of the project report.
ELIGIBILITY FOR CERTIFIED GLOBAL PORTS MANAGER PROGRAM (CGPM) for participants of the GPF Executive Program on Global Ports Advanced Management
CGPM program is governed by a Qualification Review Board (QRB) which comprises leading international experts from Ports and Terminals industry and academicians. Upon satisfying the criteria and requirements of the QRB and subject to the level of competency and responsibility, successful participants will be permitted to undertake the GPF Executive Program on Global Ports Advanced Management.
On completion of the GPF Executive Program on Global Ports Advanced Management, participants will prepare a submit a project report. On approval of the project report by the QRB, the participants will be awarded the CGPM title. CGPM holders are entitled to use the title of CGPM in recognition of their competence.
Details on CGPM as follows:-
PROGRAM DIRECTORS (subject to final confirmation)
Thomas Ng has over 29 years of consulting experience in the ports and shipping industry. Thomas is known for developing innovative solutions for players within the ports & shipping industry, — in areas of investments advisory, port strategy, development, marketing, planning & redesign, customer services and port operations; and delivering superior results.
He is the Executive Chairman of The Global Ports Forum (GPF) since 2008. The Global Ports Forum is a platform where all ports stakeholders in the ecosystem- port customers, port authorities, port operators, port people, port suppliers & service providers are gathered together to discuss about issues furthering the interests of ports globally.
Thomas is well-respected in the ports & shipping circles — recognized for his in-depth industry knowledge and far-reaching personal industry network and linkages. Some of his recent port investments advisory work include ports in the Middle East, Africa, Southern Europe, South East Asia, Latin America, etc.
Given Thomas’ far-reaching personal port industry network and linkages, Thomas is often seek out by port investors and port privatization candidates all over the world for collaborative partnership.
Thomas is invited regularly as speaker & facilitator for Ports conferences, roundtable and executive programs and workshops.
He is the senior port & terminal training expert for the Singapore Ministry of Foreign Affairs (MFA) Singapore Cooperation Programme (SCP) for foreign ports officials for over 10 years. Recent programmes conducted by Thomas include the 5 days executive program in “Port Development and Competitiveness”, Singapore on 12-16 Dec 2016 where Thomas was the key trainer for over 60% of the whole executive program. Some other early SCP programmes that Thomas taught over 20 senior foreign government transport officials included the 2 weeks Singapore MFA Executive Programme in Logistics & Distribution Management on 28 Aug – 10 Sep 2007 & again on 6 Oct – 17 Oct 2008.
Thomas spoke recently at the Transport Intelligence Singapore 2013 Infrastructure panel, together with senior executives from the World Bank & UPS, the Container Depot Association Singapore Conference 2014 on ports and infrastructure, Tank Storage Asia Conference in 2015 and an exclusive Roundtable on Smart ports & ships and Internet of Things in Jun 2016.
On a professional level, Thomas founded the non-government voluntary organization — The Global Ports Council (GPC) in 2008. As of today, over 192 C-level executives globally presents themselves as members of our council. Our prestigious list of Council members are as follows:
Thomas is also a veteran Chartered member (since 2001) of the Chartered Institute of Logistics & Transport Singapore. He serves as a Board Member of the Singapore Branch of Chartered Institute of Logistics & Transport for over 17 years.
Mr. Mukesh Parikh is associated with Global Maritime Industry for over 35 years. He has a distinction of having hands on Maritime Industry experience with continuous involvement in Training and development throughout his distinguished career.
During his career of 18 years in the Commercial Shipping, he was associated with UNCTAD/UNDP as a Trainer and Course developer. He attended two weeks instructors Workshop (Training for Trainers) organized by UNCTAD / UNDP in collaboration with The Ministry of Transport and Ports in Malaysia at Penang Port Commission. He conducted a number of training Programs in the Middle East, South East Asia and Indian subcontinent including developing a training program on General Shipping Management for Arab Maritime Transport Academy, Sharjah, UAE; covering shipping subjects.
He worked with The Adani Group in Senior Management position (Senior Vice President) since the inception stage of Mundra Port in India and made a major contribution to set up Business Development and Marketing Team as well as Establish Standard Operating Procedures for the entire spectrum of Operations in the Port. He also helped in Optimizing investments. He successfully built marketing and operations teams and trained them.
Since July 2014, Mr. Mukesh Parikh has taken up advisory and consultancy role for The Maritime Industry. His assignments cover Business volume estimation and hinterland mapping with competition analysis, Revenue forecasts for the life of the project and financial modelling, investment optimization in line with market potential; Commercial and legal aspects of logistics, cargo handling, warehousing contracts; business excellence and standardization of operating procedures; Organization development, structuring and Manpower planning and training.
Capt Sanjiv Chhibber
Capt Sanjiv Chhibber has 41 years of extensive experience in Senior leadership positions within the maritime and port industry, spanning vital functional areas across the Middle East, Africa and India. He had 17 years of sea-going experience. Capt Chhibber is a Master Mariner with experience in General Management, Port Operations, Business Development, Customer Service and Key Account Management, including Main Lines and Feeder Lines. Proactive maritime/port professional with a process-driven, customer service-oriented and results-focused approach.
Capt Chhibber sailed on board breakbulk and container vessels from 1981 to 1993, out of these eight years in command as Master, sailing mainly in the Red Sea, Africa, the Indian Subcontinent and the Far East. From 1993 to 2005 he worked onshore as Pacific International Lines (P.I.L.) (Pte) Ltd. Singapore's Regional Director – Owners Representative. 1993 till 1998 - Mombasa / Kenya, handling P.I.L.'s Commercial & Operations activities in Kenya, Tanzania, Uganda, Mauritius and Comoros Islands. 1996 established P.I.L. (K) Ltd., P.I.L.'s shipping Agency office in Mombasa. 1998 till 2002 – Mumbai In charge of all I.C.D.'s in north India and all ports on the west coast of India. 2002 – 2005 – Dubai, Chhibber handled Operations and Commercial activities of P.I.L. in the Red Sea and Arabian Gulf ports, looking after Djibouti, Yemen, Sudan, Saudi Arabia, Egypt, Jordan and all ports in the Persian Gulf.
At PIL, Capt Chhibber negotiated terminal agreements & contracts with various port authorities in the region. Monitored the performance of all port agents and sub-agents within the territorial scope. Monitored vessel operations in ports, ensuring quick turnaround. Capt Chhibber expanded PIL’s Business development, new opportunities and service deployments within the region, soliciting and canvassing import and export cargo nominations. Developing reverse marketing strategies, new markets and logistics-related activities. Capt Chhibber represented P.I.L. as Owner's Representative within various shipping consortium forums and set up a liaison with all major shipping lines. He successfully developed the East Africa trade, whereby volumes tripled since the inception of services.
Customer service was the top priority, and Chhibber provided sales and after-sale services, and all customer complaints were handled efficiently.
From 2005 – 2018, Capt Chhibber held senior Management positions at D.P. World U.A.E Region F.Z.E.
From 2005 to 2012, Commercial department as head of the Customer Service section. Capt Chhibber’s core competency at DPW include shipping Main lines account management, Strategic planning, Port Operations, Customer relationship management, Contract Management, Business Development, Resource planning, Team management, and General management. He reviewed port tariff every two years, and all service charges adjusted to recover the additional cost. 2012 to 2018, Container Terminal Operations Dept, Capt Chhibber oversaw berth and resource planning for all the 3 container terminals and general cargo berths in Jebel Ali. In container terminal operations, his involvement was in improving the efficiency of equipment, cost management, quick turnaround of vessels, efficiency in yard and terminal gates, quick turnaround of outside trucks, and planning to receive and commission new quay cranes and yard equipment.
At D.P. World, Capt Chhibber other responsibilities include - the productivity of quay cranes; yard equipment and vessel performance; Operations Reports for terminal management; carried out Activity-based costing (A.B.C.) of container terminal; Container terminal's annual budget; yard capacity and equipment requirements; Container terminal commissioning; receiving New terminal equipment and commissioning; container terminal capacity forecast and development of new capacity; Planning yard, quay and berth civil and electrical work maintenance; Allocating container terminals to shipping lines belong to different consortiums; SLA agreement terms negotiated with shipping lines and implementation monitored; Berth windows allocation to different services of shipping lines; Daily berth planning is monitored to ensure terms of SLA achieved. These mentioned responsibilities had given Capt Chhibber extensive experience in container terminal management, strategy, process review, automation of services, and cost control, with top priority given to safety.
Ng Koon Seng
Mr Ng Koon Seng (FCA Singapore, FCCA UK, FCPA Australia) has over 30 years of experience in a global logistics, ocean freight operations and container transportation conglomerate. He has a wealth of international experience from his career in shipping, global container equipment operation; process Optimization, end to end finance system setup for the shipping business start-up operation, transformation, change management, merger & acquisitions and divestures. He was engaged by Jurong Port Pte Ltd in year 2014 as a Finance system lead and business process consultant for a Joint Venture start up Port/Terminal project, providing finance IT project management and translate user requirements into solution concept, prepare training manuals specific to each finance processes and setting up the finance organization, Multi-Purpose Port/Terminal billing system and implementation of the real time integrated Enterprise financial full system from scratch through end to end finance process innovation and design, develop innovation and out-of-box solutions, lean and digitize, user & finance-friendly administration, workflow integrated for Marunda Center Terminal – PT. Pelabuhan Tegar Indonesia, the 1st private international & domestic multi-purpose seaport which focusing in General Cargo & Bulk Cargo (dry & liquid) in greater Jakarta area. The port is a joint venture between Marunda Center Industrial Estate (www. marundacenter.com) Indonesia and Jurong Port Pte Ltd (www.jp.com.sg) a leading international multi-purpose port operator in Singapore. The integrated port billing and finance system is up and live in Marundra Center Terminal.
He was also tasked to do research on the Ports in Thailand, training, financial modelling with Activity-based costing Analysis for the Aggregates and sand Terminal project.
Mr Ng spent 25 years of his career with NOL/APL, a world leader in shipping and logistics services with annual turnover of US$8b., holding various senior management positions from liners services, special cargoes, freight forwarding, shipping agencies, manage PSA’s appropriated Berth scheme for shipping consortia to global equipment operation including M&A of APL, lead Post Merger integration and transformation of the NOL/APL global equipment operation, depots, trucking, rail, land and intermodal operation which involved more than US$1.5 Billion worth of operational cost globally. Head of the NOL global equipment management and achieved significant hard core saving per company’s testimonial thru dynamics operational modelling. He was also appointed as deputy general manager of its container/reefer/tank depots, fully automated warehouse (ASRS) & 3rd party cold chain Integrated FMCG Logistics, warehouses and distribution services based in Singapore. He was sent to china as deputy general manager partnering with the local management team for the setting up of the Joint Venture Shipping Services, business and operation control. He was the chief accounting officer of NOL group corporate Accounting and head of group consolidation of more than 200 of NOL’s shipping/vessel/port related subsidiaries, associated and Joint venture companies globally. Lead and manage M&A project for the acquisition of a major shipping logistics corporation in China.
Mr Ng is a Fellow Chartered Accountant from Institute of Singapore Chartered Accountants, Fellow of Associate chartered Certified Accountant of UK and Fellow Certified Public Accountant of Australia. Beside undertake project work in shipping and finance, research and coaching, Mr Ng currently doing research in the area of dynamics modelling on port operation, global container transportation and empty repositioning, business process optimization, dynamics company cash flow planning and forecasting.
16th GPF Anniversary Special. Pay for Two participants, another Two comes free. No other promotion applicable.
On or Before 1 Feb 2024: The ‘Early Bird’ Rate is USD16,590.00 – Save USD800! Special Offer! – 3 Delegates For The Price of 2 in This Category! Save USD16,590.00!
From 2 Feb 2024: The Regular Rate is USD17,390.00
Special Offer! – 3 Delegates For The Price of 2 in This Category! Save USD17,390.00!
Note: All fees stated include luncheons, refreshments and complete set of documentation. It does not include the cost of accommodation, visa fees and travel.
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The Global Ports Forum
GLOBAL PORTS FORUM PTE. LTD.
10 Anson Road
Mobile: +65 9684 3289
DID: +65 65197662
Fax: +65 6725 8438
Email: [email protected]
Terms & Conditions:
No delegate registration will be accepted without completing registration details and full payment.
Upon receipt of your registration details and full payment, further programme information will be emailed to you including your proforma invoice and, if required, a letter of invitation for entry visa application.
Delegates will not be admitted unless payment has been received in Full. Flights, Airport Transfers and Accommodation are not included in your delegate registration fee.
Refund Policy - a reimbursement of the registration fee, minus administrative charges will only be made if the participant has notified Global Ports Forum Pte. Ltd. in writing that he/she is unable to attend the event no less than 45 days prior to the commencement of the event.
No cancellation is allowed after that, but a replacement with another participant is allowed. This programme is subject to change without notice, E&O.E.
Event Venue & Nearby Stays
M Hotel Singapore, Anson Road, Singapore, Singapore
USD 16590.00 to USD 17390.00