Workplace Professionalism: Communicating with Confidence

This training equips employees with the essential skills for demonstrating professionalism and confidence in workplace communication while maintaining a service-oriented mindset. Participants will explore key aspects of office etiquette, including respectful communication, appropriate behavior, and maintaining a solution-focused approach when interacting with colleagues, clients, and stakeholders. By understanding the norms and expectations of work environments, employees will enhance their ability to communicate effectively, build strong relationships, and create a supportive, customer-centric culture.

Outcomes:

• Practice confident and respectful communication in a variety of professional settings
• Cultivate a service-oriented mindset that prioritizes positive interactions with colleagues and clients/customers
• Enhance skills for building credibility and trust through consistent, effective communication

Speaker: Suzi Wear

Event Venue

Online