About this Event
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Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
This 1-Day course introduces the essential communication skills required to succeed in a professional workplace. Participants will learn how to write clear and effective emails, use appropriate tone, speak with confidence, and present information in a structured manner.
The program also covers key areas such as active listening, message clarity, workplace etiquette, and effective team communication. Designed specifically for beginners, the training uses simple language, practical exercises, and relatable workplace examples to help you build confidence and professionalism from day one.
Learning Objectives
By the end of this course, you will be able to:
- Communicate clearly and confidently in workplace situations
- Write professional, well-structured emails
- Use polite and appropriate tone in different professional settings
- Deliver basic presentations with improved confidence
- Practice active listening and respond thoughtfully
- Communicate effectively in teams and meetings
- Demonstrate improved professionalism in everyday workplace interactions
Target Audience
- Students
- Interns
- Fresh graduates
- Entry-level employees
- Anyone new to workplace communication
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Why Choose This Course?
This course is specifically designed for beginners who want clear guidance and practical learning. The content is delivered using simple explanations, real-life workplace examples, and hands-on exercises that make learning easy and engaging.
Led by an experienced communication skills trainer, the workshop focuses on building confidence and practical ability rather than theory alone. By the end of the day, you will have skills you can immediately apply in emails, meetings, presentations, and daily workplace interactions.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Introduction to Workplace Communication
Info: • Understand why workplace communication is important.
• Explore common barriers faced by beginners.
• Learn verbal, non-verbal, and written communication basics.
• Icebreaker
Module 2: Email Etiquette & Professional Writing
Info: • Learn how to write clear and professional emails.
• Understand tone, formatting, and subject line guidelines.
• Explore common email errors and how to avoid them.
• Activity
Module 3: Professional Tone & Workplace Language
Info: • Learn the difference between formal and informal communication.
• Understand polite, respectful, and assertive tone.
• Explore how tone influences workplace relationships.
• Role Play
Module 4: Presentation Basics for Beginners
Info: • Learn how to structure a simple and effective presentation.
• Understand body language and vocal delivery basics.
• Explore ways to reduce nervousness while presenting.
• Simulation
Module 5: Clarity, Brevity & Structured Messaging
Info: • Learn how to communicate ideas clearly.
• Explore simple frameworks for short and structured messages.
• Understand how to avoid vague or confusing communication.
• Activity
Module 6: Active Listening & Effective Conversations
Info: • Understand how active listening improves workplace communication.
• Learn questioning and response techniques.
• Explore methods to avoid misunderstandings.
• Case Study
Module 7: Team Communication & Collaboration
Info: • Learn how to communicate confidently in group settings.
• Understand teamwork, feedback, and respectful interaction.
• Explore techniques to participate effectively in meetings.
• Activity
Event Venue & Nearby Stays
Regus – AB, Calgary – McDougall, 639 5 Ave SW, Suite 2500, Calgary, Canada
CAD 414.26 to CAD 517.76












