About this Event
Welcome to the Verbal De-escalation Workshop for Business and Public Service! Join us for a day of learning and growth as we explore effective communication strategies to handle tense situations in the workplace and public service settings.
Date: Tuesday June 10, 2025
Time: 9:00 AM
Location: 1350 Concourse Ave/Church Health Community Room/ 1st Floor
During this workshop, you will learn valuable de-escalation techniques that can help diffuse conflicts and improve relationships with customers, clients, and colleagues. Our experienced trainers will provide practical tips and scenarios to help you navigate challenging interactions with confidence.
Don't miss this opportunity to enhance your communication skills and create a more positive work environment. Register now and take the first step towards becoming a master of de-escalation!
Agenda
🕑: 08:30 AM - 09:15 AM
Registration
Host: Host
🕑: 09:15 AM - 09:30 AM
Meet and Greet
Host: Host
🕑: 09:30 AM - 10:00 AM
What is Verbal De-escalation and how does it work?
Host: Host
🕑: 10:00 AM - 10:30 AM
Verbal De-escalation Communication Skills
Host: Host
🕑: 10:30 AM - 11:00 AM
Practice Scenarios /Questions
Host: Host
Event Venue & Nearby Stays
1350 Concourse Ave, 1350 Concourse Avenue, Memphis, United States
USD 0.00
