Using RSSB's new Non-Technical Skills materials

Non-technical skills (NTS) are social, cognitive and personal skills that can enhance the way you or your staff carry out technical skills, tasks and procedures. Integrating NTS can bring a range of benefits to organisations, including improvements in: safety outcomes, team functioning, adherence to procedures, safety attitudes, and safety culture.

In recent years, users of NTS have asked RSSB to review and improve the NTS framework so they can make more and better use of it. We have revised the NTS framework and created new supporting resources to help managers, trainers, assessors, and front-line staff with using NTS.

• how the RSSB NTS framework has changed and why
• how new RSSB NTS materials can help you observe, evaluate and develop rail staff NTS performance
• how the revised NTS framework has been implemented in Greater Anglia and Govia Thameslink Railway
• the latest good practice in integrating NTS, including ‘dos and don’ts’
• making implementation plans with industry colleagues

09:30 Registration, tea and coffee

10:00 Introduction

10:15 What's changed and why

11:15 Industry case study: Greater Anglia

11:45 Industry case study: Govia Thameslink Railway

12:15 Lunch and networking

13:15 ‘Dos and don’ts’ of using NTS

13:45 Workshop: Using the new NTS materials in your organisation

15:00 Close

Please book early, spaces are limited.

This is an in-person event only.

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Event Venue & Nearby Stays

The Helicon, 1 South Place, London, United Kingdom