Understanding Medicaid Waiver for RSA

• Maryland Medicaid Waiver has just increased their rates for RSA
• How can Medicaid Waiver add Major Money to your Bottom line
• Application Process
• Certification Details

To get all of your questions answered, please contact:

Contact Lisa Gross [email protected] 443-975-6837

Or Juana McAdoo [email protected] 410-782-1126

Individuals and business owners who are interested in becoming a licensed RSA Agency in the State of Maryland

Learn and take this ZOOM webinar from the comfort of your home

Ascend Healthcare supports COVID-friendly learning and networking. All workshops are held virtually through Zoom.

1. Register and pay through Eventbrite

2. You will receive the Zoom link to the webinar once you are signed up and paid the fee

3. Take the next steps to open an RSA Business!!

Please Note: Registration is capped to ensure a personalized experience, so be sure to sign up as soon as possible. Registration closes 1 day before the class.

Lisa Height-Gross, [email protected], 443-975-6837

Juana McAdoo, Educational Director and Coach, [email protected], 410-782-1126

Juana and her team actually corrected my Residential Services Agency deficiencies after my survey, reviewed the regulations with me to ensure I understood what we had done wrong....and we are licensed.

-- M. Livingston, Charles County, MD

Thanks to the McAdoo Group for Home Health and RSA Policies and Procedures, business plans, and coaching us to licensure. It was "painless" experience. Juana or one of her team were always there to answer questions and assist with solutions.

-- D. Kim, Baltimore City, MD

Ms. McAdoo "delivered" We did not have a clue as to what is required to open a home healthcare business/Residential Services Agency. Ms. McAdoo reviewed "step-by-step to become licensed, how to build revenue, staffing, and marketing. Great workshop!

-- Prince Georges Community College

Lisa Height-Gross

Email: [email protected] OR [email protected]

Phone: 443-975-6837

Lisa Height-Gross has over 35 years of business and leadership experience in the niche market of providing care services for seniors, adults, and children. Her deep compassion and understanding of the needs of the elderly compelled her to address the needs of seniors through her home care agency, Loving Care Senior Services Inc. Her passion has driven the agency to deliver quality services with exceptional outcomes by operating in a two tier approach: evidence-based practice and a patient-centered approach. Lisa finds it fulfilling to offer her services offering training and consultation for obtaining Maryland RSA (Residential Service Agency). (Her exceptional skills in staff training and development, staff recruitment and retention, organizational and strategic planning, management coaching, budget management, and program marketing enabled the entire organization to grow and spread throughout Southern Maryland.

Her business acumen is guided by her in-depth knowledge about COMAR (Code of Maryland Regulations), Federal and State Employment Law and Department of Health & Hygiene Regulations. Further, Lisa’s certifications include The Assisted Living Manager’s Certification, Certified Medic*tion Technician, CPR/First Aid Instructor’s Instructor, Maryland State Notary, Certified Grant Writer, Ultimate Supervisor’s Workshop Certification, and 25 years with a Maryland Real Estate License.

Juana McAdoo: Assisted Living Manager and Education Director of Ascend Healthcare Training

Email: [email protected]

Phone: 410-782-1126

Juana McAdoo, Senior Resource Advocate for over 15 years, has managed several Assisted Living Businesses and Home Healthcare Agencies, including Adult Day Programs.

Juana has developed approved courses for Assisted Living and Residential Care Agencies All Courses are approved by the Office of Healthcare Quality.

Juana truly understands what is involved in the startup process and the strategies for successful ownership and management. Juana has written an 80 Hour Assisted Living Managers Course and a 300 page workbook that is approved by the State of Maryland. Ascend Healthcare Institute is an approved training vendor for Assisted Living Managers and staff Maryland, District of Columbia, and Virginia. Juana has developed over 20 online trainings for Assisted Living Managers and staff. Yes, she and her team have assisted hundreds to licensure and developed plan of corrections for RSA and AL.

With 4 educational locations in Maryland and Washington, DC, Juana and her team train and coach hundreds of business owners a year. Over 100 clients are now managing successful businesses in Assisted Living and the Home Healthcare industry.

From Business Plans to Policies and Procedures, her team offers unique consultation to assist your business. She is writing a workbook for business owners in Assisted Living and the Home Health Industry. She currently teaches at Prince Georges Community College and participates on the board of Directors for several Home Health and Assisted Living Companies.

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