About this Event
Successful customer experience efforts are much more than the sum of the metrics, VoC programs, journey maps, and training workshops. In addition to those important actions, lasting change and sustainable improvements almost always require focused efforts to adapt organizational culture to focus more on customers and meeting their needs over the long haul.
Please join us for a lively discussion with representatives from Element Fleet Management, Trane, and Ziegler Companies. We'll explore each company's goals and challenges related to customer experience and how they're working to adapt their cultures to embrace customer centricity in new ways.
If you’re a veteran, a pro, just starting out, or simply wondering about all the talk about customer experience, please join us in Bloomington on Tuesday, October 8.
Location: Tunheim Riverview Tower, Suite 1100, 8009 34th Ave S Bloomington MN 55425
Parking: Parking is free - From American Boulevard, turn into the Crowne Plaza Hotel & Suites driveway. Drive through the hotel's underpass and take an immediate left. You will see the parking ramp straight ahead. The Riverview Office Tower will be on your right.
Event Venue & Nearby Stays
8009 34th Ave S, 8009 34th Avenue South, Bloomington, United States
USD 0.00
