About this Event
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
About This Course
Duration: 2 Days (9:00 AM – 5:00 PM)
Delivery Mode: Classroom / In-Person Workshop
Language: English
Credits: 16 PDUs / Training Hours
Certification: Course Completion Certificate Provided
Refreshments: Lunch, tea/coffee, and snacks included
Course Overview
This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned, they will also apply the learning and their problem solving skills on an interesting case study that will take them back to the days of Ancient Egypt and building the great pyramids.
Learning Objectives
After completing this course, delegates will be able to:
- Apply a four step process to systematically solve problems and decide on appropriate solutions.
- Use methods and tools (systematic process and fishbone diagramming) to discover the underlying cause of a problem.
- Use brainstorming, and several other creative thinking techniques to generate possible solutions to the problem.
- Identify the best choice from various options.
- Use the following decision making techniques: Pro/Con, Force Field Analysis, Decision Matrix, Feasibility/Capability Analysis, and Cost/Benefit Analysis.
- Create an Action Plan to implement the appropriate solution
Target Audience
Employees at all levels.
Why choose this course?
This two-day workshop is highly interactive and introduces a variety of creative problem solving and decision making tools and techniques. Participants learn to analyze problems, generate creative solutions, decide which solution most closely matches their needs, and apply their learning through numerous activities, exercises, and an interesting case study based on Ancient Egypt and the building of the great pyramids.
©2026 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Want to train your entire team together?
This two-day workshop can be delivered in classroom or virtual format and is suitable for employees at all levels, making it ideal for team-based learning and collaboration.
Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module One: Define the problem:
Info: ● Find out your problem solving style (Self-assessment).
● Systematic Problem Definition (6 Basic Questions).
● Systematic Problem Definition (Grid).
● Fish Bone Diagrams / Ishikawa/ Cause and Effect diagrams.
Module Two: Find Creative Solutions using creativity tools:
Info: ● Brainstorming.
● Reverse Brainstorming.
● SCAMMPERR.
● Mind Mapping.
Module Three: Evaluate and Select solution:
Info: ● Pro’s and Con’s.
● Force field analysis.
● Decision Matrix.
● Cost/Benefit Analysis.
● Feasibility/Capability Analysis.
Module Four: Implement solution and create an action plan:
Info: ● Create an action plan.
● Break solution into action steps.
● Prioritize actions and assign roles.
● Follow-up at milestones.
Event Venue & Nearby Stays
Regus Newcastle, NSW, Level 1, Suite 107, 17 Bolton Street, Newcastle, NSW 2300, Australia
AUD 1142.75 to AUD 1481.58
