Name: The Service Effect-May 14 Odawa Hotel
Start: 2026-05-14T09:00:00-04:00
End: 2026-05-14T11:00:00-04:00
Location: Odawa Hotel

Looking to outshine your competitors? Exceptional customer service is the key. As summer approaches and you are preparing your team for the massive influx of tourists who will soon be visiting our area, elevate your employees' service prowess with an engaging, hands-on training experience.
Empower your staff to make a lasting impact on customer experiences. Invest in this cost-effective training session and prepare your team to stand out from the competition.
The May 14 session will be from 9:00-11:00 am at Odawa Hotel
The cost for this invaluable customer service training session is just $25 per person and light refreshments will be provided.
Due to the popularity of this program, there are 2 session dates to choose from. Choose only one, as the training will be identical.
The first session is May 5 from 1-3pm at Genesis Center
Pre-registration is required and should include the names, with correct spelling, of your staff members who will be attending the program.
Thank you Petoskey Area Visitor Bureau for sponsoring The Service Effect.