About this Event
Certificate: Course Completion Certificate
Duration: 1 Day Course
Delivery: Classroom(In-Person)
Language: English
Credits: 8
Snacks, beverages, and lunch will be provided during the session
Course Overview:
Emotional Intelligence (EI) is the ability to recognize, understand, and manage your own emotions while also perceiving and influencing the emotions of others. Though its roots trace back to the early 20th century, the term gained prominence through Wayne Payne in 1985.
This engaging workshop is designed to help participants strengthen self-awareness and self-management, building the essential EI skills that drive professional success and enrich personal relationships.
Key Takeaways:
- Gain a clear understanding of the Emotional Intelligence (EI) competency framework
- Assess and reflect on your current level of emotional intelligence
- Practice techniques to sustain positivity, energy, and focus
- Explore the impact of emotions on thinking, decision-making, goal-setting, and relationships
- Manage high-pressure situations while maintaining composure and performance standards
- Build emotional resilience and demonstrate maturity in challenging circumstances
- Take ownership of your emotions and replace blame or complaints with accountability
- Apply practical EI strategies to enhance workplace effectiveness and collaboration
Open to:
Suitable for anyone seeking to strengthen their emotional intelligence, no matter their role or experience.
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Agenda
Module 1 - Introduction to Emotional Intelligence
Info: ● Self-Management
● Self-Awareness
● Self-Regulation
● Self-Motivation
● Empathy
Module 2 - Core EI Skills
Info: ● Accurate Emotional Perception
● Using Emotions to Enhance Thought
● Understanding Emotional Signals
● Emotional Management
Module 3 - Verbal Communication
Info: ● Active Listening
● Effective Questioning
● Communicating with Authenticity
Module 4 - Non-Verbal Communication
Info: ● Interpreting Body Language
● Emotional Cues in Communication
● The Power of Delivery
Module 5 - Social Awareness & Responsibility
Info: ● Benefits of EI
● Expressing Emotions Effectively
Module 6 - Emotional Regulation Techniques
Info: ● Perspective Shifting
● Self-Awareness Tools
● Healthy Compromise
Module 7 - Building Emotional Control
Info: ● Coping Strategies
● Relaxation Methods
● Integrating Techniques
Module 8 - Workplace Applications (Part I)
Info: ● Managing Emotions at Work
● Constructive Conflict Resolution
● EI in Professional Interactions
Module 9 - Workplace Applications (Part II)
Info: ● Optimism vs. Pessimism
● Finding Emotional Balance
Module 10 - Making a Lasting Impact
Info: ● First Impressions
● Situational Assessment
● Assertiveness with Respect
Module 11 - Conclusion & Reflection
Info: ● Inspirational Insights
● Summary of Key Learnings
● Personal Action Plans and Feedback
Event Venue & Nearby Stays
Regus - Chicago - 111 W. Jackson, 111 West Jackson Boulevard, #Downtown, Suite 1700, Chicago, United States
USD 566.96
