The Accidental Manager: Transforming New Managers into Confident Leaders

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Transform from accidental manager to confident leader.

Being thrust into a management role can be overwhelming, especially if you have had no experience, training or preparation.

The Accidental Manager course is designed to give you the skills and confidence you need to lead your team with success.

Over the course of three interactive workshops, you’ll learn how to shift from individual contributor to leader, build a high-performing team, and master the practical skills of performance management and conflict resolution.

With a combination of real-world case studies, actionable strategies, and a personalised 30-60-90-day plan, you’ll walk away ready to take charge of your new role.

Key Highlights:

• Overcome fears and develop a leadership mindset.
• Build a team that trusts and respects your leadership.
• Master the tools and skills for day-to-day management success.

Outcome: By the end of this course, you’ll have the knowledge, tools, and confidence to be the leader your team needs, ensuring your success and theirs

Managing people is more than just knowing the technical side of your job. If you haven’t been fully prepared to lead, you might be facing disengaged teams, inconsistent results, and a lack of cohesion. The Accidental Manager course tackles these common challenges, empowering new managers like you with the confidence and skills to lead effectively.

The Accidental Manager course is designed to help you make a seamless transition into your leadership role, focusing on practical, people-first skills that you can apply right away.

Workshop 1: The Manager
Overview: This session helps you shift from an individual contributor mindset to an effective leader.

• Facing Your Fears: Address common fears like imposter syndrome and build your confidence.
• Building Authenticity: Learn why being yourself and leading with integrity matters.
• Core Skills for Leadership: Discover essential skills to gain trust and credibility.

Workshop 2: The Team
Overview: This workshop centers on creating a supportive, trust-filled team environment and managing dynamics effectively.

• Building a Psychologically Safe Workplace: Create a space where team members feel safe to share ideas.
• Establishing Trust: Learn methods to build and maintain trust through honest communication.
• Knowing Your Team: Recognize individual strengths and understand what motivates each person.

Workshop 3: The Operation
Overview: The final session focuses on essential management skills like setting expectations, managing performance, and solving team challenges.

• Setting Clear Expectations: Communicate roles, goals, and behavioural expectations effectively.
• Performance Management: Provide feedback and recognize achievements to keep the team engaged.
• Problem-Solving and Conflict Resolution: Develop strategies for resolving conflicts and keeping the team aligned.

This course is ideal for new or accidental managers, as well as anyone looking to enhance their people-management skills.

Empower yourself with the skills to lead confidently, engage your team, and create a positive impact that extends beyond your role. With the right training, you can build a productive, cohesive, and motivated team, creating a rewarding experience for both you and those you lead.

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