Telephone Debt Collection 1 Day Workshop in Calgary on December 04th, 2024

Wed Dec 04 2024 at 09:00 am to 05:00 pm UTC-09:00

Reach us at: [email protected] | Calgary

Mount Skills
Publisher/HostMount Skills
Telephone Debt Collection 1 Day  Workshop in Calgary on December 04th, 2024
Advertisement
Our classroom training provides you the opportunity to interact with instructors and benefit from
face-to-face instruction.
About this Event

Certificate: Course Completion Certificate

Language: English

Duration:1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Course Overview:

This one day program is specifically designed for debt collection call center agents and credit department staff who deal with customers with outstanding or overdue debts. It introduces a plethora of specific debt collection best practice and negotiation techniques to help collection staff handle challenging collection conversations more professionally with debtors and customers with overdue payments and collect more overdue debts.

Target Audience:

Debt collectors, call center agents and credit staff.

Learning Objectives:

After completing this course, delegates will be able to:

  • Follow a step by step debt collection call process.
  • Increase debt collector’s confidence when handling challenging collection calls.
  • Understand and practice specific collections called best practice techniques.

Prerequisites:

There are no formal prerequisites.

Course Materials:

Students will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader) eBook download and activation instructions

Certification:

Once after the training, you receive course completion certificate from Mount Skills.


Event Photos
Event Photos
Event Photos
Event Photos
Event Photos
Advertisement

Event Venue & Nearby Stays

Reach us at: [email protected], PH: +1 469 666 9332, Calgary, Canada

Tickets

CAD 828.26

Discover more events by tags:

Workshops in Calgary

Sharing is Caring:

More Events in Calgary

CanLearn Society AGM and Volunteer Awards
Tue Dec 03 2024 at 05:30 pm CanLearn Society AGM and Volunteer Awards

CanLearn Society

100 Kids Who Care Calgary GivingTuesday Event
Tue Dec 03 2024 at 05:30 pm 100 Kids Who Care Calgary GivingTuesday Event

Calgary Humane Society

Columbus Blue Jackets at Calgary Flames at Scotiabank Saddledome
Tue Dec 03 2024 at 07:00 pm Columbus Blue Jackets at Calgary Flames at Scotiabank Saddledome

Scotiabank Saddledome

Paint Nite Brand Creative Events
Tue Dec 03 2024 at 07:00 pm Paint Nite Brand Creative Events

Nixx Pub

Take the Day for a wellness adventure
Wed Dec 04 2024 at 08:30 am Take the Day for a wellness adventure

Grey Eagle Resort and Casino

ASC Connect 2024
Wed Dec 04 2024 at 08:30 am ASC Connect 2024

Hudson

Free Workshop - Upskilling for the 2025 Job Market
Wed Dec 04 2024 at 09:30 am Free Workshop - Upskilling for the 2025 Job Market

Best Western Premier Calgary Plaza Hotel & Conference Centre

Big Meet Up 2024 - The Roots of ABCD
Wed Dec 04 2024 at 10:00 am Big Meet Up 2024 - The Roots of ABCD

cSPACE Marda Loop

Calgary December Regional Meeting + Holiday Networking
Wed Dec 04 2024 at 11:00 am Calgary December Regional Meeting + Holiday Networking

Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel

Calgary Arts Development Congress 2024: IN PERSON  ATTENDANCE
Wed Dec 04 2024 at 12:30 pm Calgary Arts Development Congress 2024: IN PERSON ATTENDANCE

Central Library

Calgary Arts Development Congress 2024: ONLINE ATTENDANCE
Wed Dec 04 2024 at 12:30 pm Calgary Arts Development Congress 2024: ONLINE ATTENDANCE

Central Library

Alcohol ink paint night at Glendal Community Hall
Wed Dec 04 2024 at 02:30 pm Alcohol ink paint night at Glendal Community Hall

Glendale & Glendale Meadows Community Association

Calgary is Happening!

Never miss your favorite happenings again!

Explore Calgary Events