About this Event
On this informative and practical two-day workshop, Team Leaders will develop the six essential skills of team leadership and management: Goal-setting, clear communication skills, time management, delegation, managing difficult people and conflict situations, motivating themselves and others.
Team leaders play a vital role in your organisation, motivating your staff who are dealing with your customers or potential clients. Many team leaders evolve into their role, as they had the most technical knowledge for the position, however, they may not have any specialised training in team leadership, or in managing people.
This two-day course has been designed to teach team leaders six essential skills: goal-setting, planning, excellent communication skills, delegation, performance management and motivation techniques.
This course will give delegates practical tools and methods to enable them to lead their teams with confidence, whilst motivating and creating a positive team spirit.
Corporate Coach Group is CPD accredited. This course qualifies for twelve CPD training hours, plus additional independent post-course learning.
Team Leader Training Course Content
- Goal focus for team leaders
- How to communicate the goal using SMART targets
- Impression management
- The correct use of humour at work
- Clear and accurate communication for team leaders
- The importance of giving affirmative instructions
- The use of embedded commands by team leaders
- Conflict management for team leaders
- Using logic to resolve conflict, controlling emotions
- Team Leader conflict management skills
- Suggesting way out of conflict and corrective actions
- Team leader time management skills and tips
- Using task deadline and task value as key indicators
- How to manage time wasters
- Team leader delegation skills
- Prioritisation skills for team leader
- Decision matrices
- How team leaders can manage interruptions
- Managing emails
- Leadership skills for team leaders
- Positive mental attitude techniques
- Mastering the skills of conversation control
- How team leaders can apply the success formula
- Giving properly worded feedback.
"I really enjoyed this course. The trainer was fantastic, very positive energy and extremely engaging and knowledgeable. The printed training book had good visuals and wording, it was easy to understand. The course covered all the relevant topics, nothing was unnecessary. I learned a lot over the two days and have already been able to put some of those skills into practice. I did come away feeling more confident." Delegate from Q-Lab Europe Ltd
Event Venue & Nearby Stays
Birmingham Central, Leonardo Royal Hotel, Birmingham, United Kingdom
GBP 1080.00
